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SaaS company
Amberly Green Software
Software and ITReportingDashboardsAgents in your dataLinks to anything
Wendell Escobedo leads support at Amberly Green Software, a business-to-business SaaS company in Raleigh, and he reads each week's tickets, first-reply times and minutes spent by ticket type straight from a board and dashboard instead of rebuilding a spreadsheet every Monday.
What it makes
- 3 tables
- 4 views
- 1 form
- 1 set of dimensions
- 1 digest
- 1 dashboard
- 1 stage rule set
- 1 notification
- 1 agent