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General contractor

Birchcombe Crossing Builders · General contractor · Eau Claire, WI

Florin Ellsworth is the project manager at Birchcombe Crossing Builders, a residential general contractor, and every homeowner request that reaches his desk gets an answer and a close-out inside one working week.

Construction and tradesCustomer serviceAgents3 tables · 5 views · 2 forms · 2 dimension sets · 1 digest · 1 notification · 1 stage rule set · 1 row action · 1 agent
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Request board

Requests
New4
Hairline crack along the garage slab control jointBC-4407Tanninger-Moyo new home
Which paint color for the mudroom wallsBC-4414Lindqvist kitchen and mudroom addition
Paint chip on the hall closet door casingBC-4421Tolliver-Ruiz kitchen remodel
When does the framing inspection happenBC-4428Okoro-Blake new two-story home
In progress8
Deck board has lifted at the stair landingBC-4435Brennerman deck, sunroom and porch
Water stain on the basement ceiling below the bathBC-4442Quirke basement finish
Tub caulk pulling away at the cornerBC-4449Nadeem second-floor bath and bedroom
Add a second 20 amp circuit to the pantryBC-4456Vandersloot whole-home rebuild after the fire
Swap the stove hood for a taller modelBC-4463Lindqvist kitchen and mudroom addition
3 more
Waiting on homeowner4
Tile choice for the primary showerBC-4491Vandersloot whole-home rebuild after the fire
Questions on the third draw invoiceBC-4498Nadeem second-floor bath and bedroom
Squeak in the sunroom floorBC-4505Brennerman deck, sunroom and porch
Exterior window trim colorBC-4512Okoro-Blake new two-story home
Answered6
Dishwasher drain gurglesBC-4519Tanninger-Moyo new home
When is the trim carpenter backBC-4526Quirke basement finish
Is the permit fee in the second drawBC-4533Lindqvist kitchen and mudroom addition
Backsplash grout colorBC-4540Tolliver-Ruiz kitchen remodel
Porch rail wobbles at the top stepBC-4547Brennerman deck, sunroom and porch
1 more
Closed8
Garage door seal has a gap at the cornerBC-4561Thornquist home addition
Faucet drips in the new bathBC-4568Thornquist home addition
Nail pop in the upstairs hall ceilingBC-4575Tanninger-Moyo new home
Sump pump alarm beeps at nightBC-4582Quirke basement finish
Add an outlet for a towel warmerBC-4589Nadeem second-floor bath and bedroom
3 more

Tables

Requests

30 sample rows · 15 columns

Every question, fix and change a homeowner asks for, who has it and when it is due.

RequestRequest numberProjectHomeownerCallback phoneKindCame in by
Garage door seal has a gap at the cornerBC-4561Thornquist home additionGideon Thornquist(715) 555-0123Warranty repairPhone
Faucet drips in the new bathBC-4568Thornquist home additionGideon Thornquist(715) 555-0124Warranty repairWebsite form
Can the deck stain wait until springBC-4610Brennerman deck, sunroom and porchIgnatius Brennerman(715) 555-0130Schedule questionText
Sump pump alarm beeps at nightBC-4582Quirke basement finishSoledad Quirke(715) 555-0126Warranty repairPhone
Add an outlet for a towel warmerBC-4589Nadeem second-floor bath and bedroomPriyanka Nadeem(715) 555-0127Change requestEmail
Draw schedule and retainageBC-4603Tolliver-Ruiz kitchen remodelXimena Tolliver-Ruiz(715) 555-0129Billing questionPhone
Cabinet hardware finishBC-4596Lindqvist kitchen and mudroom additionCorinne Lindqvist(715) 555-0128Selection questionWalk-through
Nail pop in the upstairs hall ceilingBC-4575Tanninger-Moyo new homeSaoirse Tanninger-Moyo(715) 555-0125Warranty repairEmail
Porch rail wobbles at the top stepBC-4547Brennerman deck, sunroom and porchIgnatius Brennerman(715) 555-0121Warranty repairPhone
Dishwasher drain gurglesBC-4519Tanninger-Moyo new homeSaoirse Tanninger-Moyo(715) 555-0117Warranty repairPhone
Is the permit fee in the second drawBC-4533Lindqvist kitchen and mudroom additionCorinne Lindqvist(715) 555-0119Billing questionEmail
When is the trim carpenter backBC-4526Quirke basement finishSoledad Quirke(715) 555-0118Schedule questionText

18 more rows

Projects

10 sample rows · 13 columns

Every home under contract or in its warranty year, with the homeowner and the phase it is in.

ProjectAddressHomeownerHomeowner phoneHomeowner emailPhaseContract value
Brennerman deck, sunroom and porch238 Merrowdale Ct, Eau Claire, WIIgnatius Brennerman(715) 555-0157ignatius.brennerman@chippewabluffmail.netWarranty year$76,400
Halvorsrud garage and shop build903 Sorrel Bend Dr, Eau Claire, WIDesmond Halvorsrud(715) 555-0153desmond.halvorsrud@chippewabluffmail.netFraming$98,500
Lindqvist kitchen and mudroom addition1412 Tallow Creek Rd, Eau Claire, WICorinne Lindqvist(715) 555-0151corinne.lindqvist@chippewabluffmail.netFinishes$186,000
Nadeem second-floor bath and bedroom56 Quillfeather Ave, Eau Claire, WIPriyanka Nadeem(715) 555-0154priyanka.nadeem@eaupleinemail.comPunch list$134,000
Okoro-Blake new two-story home27 Merrowdale Ct, Eau Claire, WITamsin Okoro-Blake(715) 555-0152tamsin.okoroblake@eaupleinemail.comFraming$412,000
Quirke basement finish1190 Sorrel Bend Dr, Eau Claire, WISoledad Quirke(715) 555-0158soledad.quirke@eaupleinemail.comWarranty year$61,200
Tanninger-Moyo new home15 Tallow Creek Rd, Eau Claire, WISaoirse Tanninger-Moyo(715) 555-0156saoirse.tanningermoyo@eaupleinemail.comWarranty year$368,000
Thornquist home addition62 Quillfeather Ave, Eau Claire, WIGideon Thornquist(715) 555-0159gideon.thornquist@chippewabluffmail.netClosed out$158,000
Tolliver-Ruiz kitchen remodel330 Wickerby Ln, Eau Claire, WIXimena Tolliver-Ruiz(715) 555-0160ximena.tolliverruiz@eaupleinemail.comPunch list$89,400
Vandersloot whole-home rebuild after the fire701 Wickerby Ln, Eau Claire, WIRaimund Vandersloot(715) 555-0155raimund.vandersloot@chippewabluffmail.netFinishes$297,000

Forms and booking

Send us a request

Form
Send us a requestThe page on the builder's website and the sticker on the job-site box for homeowners.
What do you need us to look at? *
What kind of request is it? *Warranty repairChange requestSchedule questionBilling questionSelection questionPunch-list item
What name is the home under?
What number should we call you back on?
Send to Birchcombe

Log a call

Form
Log a callWhat the office fills in when a homeowner phones or stops a crew on site.
What did the homeowner ask for? *
Which project is it on? *
What kind of request is it? *Warranty repairChange requestSchedule questionBilling questionSelection questionPunch-list item
How did it come in?PhoneEmailTextWebsite formWalk-through
When do we promise an answer?
Save the request

Also included

  • Request boardStage rules
  • Waiting on homeownersDigest
  • Draft a replyRow action
  • New requestNotificationTells the warranty coordinator the moment a homeowner request comes in, so it gets an owner the same day.

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