Podiatry practice
Kestrelmoor Creek Foot & Ankle · Podiatry practice · Asheville, NC
Soren Ibarra is the practice manager at Kestrelmoor Creek Foot & Ankle, a podiatry practice, and relies on this board to watch every new patient move from the first ring to a signed care agreement, so no booked visit slips away.
HealthcareSales pipelineLinked tables4 tables · 5 views · 2 forms · 2 dimension sets · 1 digest · 1 notification · 1 stage rule set · 1 agent
Use this templateInquiry board
New patient inquiriesNew call6
Marchetti — new patient examKC-5200Elspeth Marchetti-Oyelaran
Nakagawa — sports injury consultKC-5207Torben Nakagawa-Reyes
Aldous — diabetic foot examKC-5214Bronwen Aldous-Mensah
Wojcik — ingrown nail procedureKC-5221Ignatius Wojcik-Larsen
Brightwell — orthotics fittingKC-5228Calanthe Brightwell-Osei
1 moreInsurance checked6
Verhoeven — new patient examKC-5242Magnolia Verhoeven-Adu
Fenwick — diabetic foot examKC-5249Horatio Fenwick-Dlamini
Oyelaran — new patient examKC-5256Sigrid Oyelaran-Hutchins
Okafor — ingrown nail procedureKC-5263Fitzwilliam Okafor-Bell
Pellegrino — orthotics fittingKC-5270Tamsin Pellegrino-Ibe
1 moreVisit booked8
Rasmussen — sports injury consultKC-5284Annick Rasmussen-Kwarteng
Lindgren — new patient examKC-5291Jasper Lindgren-Okoye
Boateng — diabetic foot examKC-5298Henriette Boateng-Quill
Achterberg — wound care visitKC-5305Cornelius Achterberg-Lowe
Okonkwo — new patient examKC-5312Lavinia Okonkwo-Sterne
3 moreAgreement signed7
Calloway — new patient examKC-5340Winifred Calloway-Baptiste
Szymanski — sports injury consultKC-5347Ludovic Szymanski-Adebayo
Eriksen — diabetic foot examKC-5354Gwendolyn Eriksen-Abara
Quartey — orthotics fittingKC-5361Ferdinand Quartey-Lindqvist
Voss — diabetic foot examKC-5368Seraphina Voss-Kimura
2 moreDeclined3
Tanaka — new patient examKC-5389Reginald Tanaka-Boyd
Brandvold — orthotics fittingKC-5396Annelise Brandvold-Cho
Nakamura — fungal nail treatmentKC-5403Leander Nakamura-Pryce
Tables
New patient inquiries
30 sample rows · 23 columnsEveryone who called about foot or ankle care, from the first call to a signed patient agreement or a no.
| Inquiry | Inquiry number | Patient | Phone | What is bothering them | Visit wanted | |
|---|---|---|---|---|---|---|
| Marchetti — new patient exam | KC-5200 | Elspeth Marchetti-Oyelaran | (828) 555-0150 | elspeth.marchettioyelaran@pisgahmail.net | Heel pain when stepping out of bed | New patient exam |
| Nakagawa — sports injury consult | KC-5207 | Torben Nakagawa-Reyes | (828) 555-0151 | torben.nakagawareyes@swannanoabox.com | Arch pain after marathon training | Sports injury consult |
| Aldous — diabetic foot exam | KC-5214 | Bronwen Aldous-Mensah | (828) 555-0152 | bronwen.aldousmensah@craggydesk.net | Numb toes and a blister that heals slowly | Diabetic foot exam |
| Wojcik — ingrown nail procedure | KC-5221 | Ignatius Wojcik-Larsen | (828) 555-0153 | ignatius.wojciklarsen@blueridgepostdesk.com | Painful ingrown big toenail | Ingrown nail procedure |
| Brightwell — orthotics fitting | KC-5228 | Calanthe Brightwell-Osei | (828) 555-0154 | calanthe.brightwellosei@pisgahmail.net | Knee pain; therapist suggested orthotics | Orthotics fitting |
| Taliaferro — fungal nail treatment | KC-5235 | Ambrose Taliaferro-Ng | (828) 555-0155 | ambrose.taliaferrong@swannanoabox.com | Thick yellow toenails on both feet | Fungal nail treatment |
| Verhoeven — new patient exam | KC-5242 | Magnolia Verhoeven-Adu | (828) 555-0156 | magnolia.verhoevenadu@craggydesk.net | Bunion that rubs in every shoe | New patient exam |
| Fenwick — diabetic foot exam | KC-5249 | Horatio Fenwick-Dlamini | (828) 555-0157 | horatio.fenwickdlamini@blueridgepostdesk.com | Yearly diabetic foot check | Diabetic foot exam |
| Oyelaran — new patient exam | KC-5256 | Sigrid Oyelaran-Hutchins | (828) 555-0158 | sigrid.oyelaranhutchins@pisgahmail.net | Burning pain in the ball of the foot | New patient exam |
| Okafor — ingrown nail procedure | KC-5263 | Fitzwilliam Okafor-Bell | (828) 555-0159 | fitzwilliam.okaforbell@swannanoabox.com | Infected ingrown nail on the left toe | Ingrown nail procedure |
| Rasmussen — sports injury consult | KC-5284 | Annick Rasmussen-Kwarteng | (828) 555-0162 | annick.rasmussenkwarteng@pisgahmail.net | Ankle sprain that keeps recurring | Sports injury consult |
| Pellegrino — orthotics fitting | KC-5270 | Tamsin Pellegrino-Ibe | (828) 555-0160 | tamsin.pellegrinoibe@craggydesk.net | Flat feet and shin splints | Orthotics fitting |
18 more rows
Follow-ups
17 sample rows · 5 columnsEach call, text or email with a prospective patient, and how it went.
| Note | Inquiry | Channel | Outcome | Contacted on |
|---|---|---|---|---|
| Left word about insurance questions | Verhoeven — new patient exam | Call | Left message | Oct 1, 2026 |
| Verified the Medicare coverage | Fenwick — diabetic foot exam | Call | Insurance verified | Sep 30, 2026 |
| Verified the marketplace deductible | Oyelaran — new patient exam | Call | Insurance verified | Sep 29, 2026 |
| Emailed the new patient forms | Okafor — ingrown nail procedure | Sent forms | Sep 28, 2026 | |
| Talked through orthotics casting | Pellegrino — orthotics fitting | Call | Spoke | Sep 27, 2026 |
| Verified the Medicaid transport benefit | Hallworth — diabetic foot exam | Call | Insurance verified | Sep 27, 2026 |
| Booked the sports injury consult | Rasmussen — sports injury consult | Call | Booked visit | Sep 28, 2026 |
| Texted the visit confirmation | Lindgren — new patient exam | Text | Booked visit | Sep 27, 2026 |
| Reviewed what to bring to the visit | Boateng — diabetic foot exam | Call | Spoke | Sep 26, 2026 |
| Booked a wound care visit with the nurse | Achterberg — wound care visit | Call | Booked visit | Sep 25, 2026 |
| Emailed the self-pay estimate | Okonkwo — new patient exam | Sent forms | Sep 24, 2026 | |
| Signed agreement came back at the visit | Calloway — new patient exam | Signed | Oct 2, 2026 |
5 more rows
Referring offices
10 sample rows · 7 columnsThe doctors, clinics and shops that send patients, and how much of the schedule each one fills.
| Office | Kind | Office phone | Sending patients since | Inquiries |
|---|---|---|---|---|
| Alderbrook Family Medicine | Primary care | (828) 555-0121 | Oct 5, 2021 | Aldous — diabetic foot exam, Verhoeven — new patient exam, Okonkwo — new patient exam, Calloway — new patient exam, Nakamura — fungal nail treatment |
| Ashgrove Internal Medicine | Primary care | (828) 555-0127 | Oct 5, 2021 | Oyelaran — new patient exam, Montague — fungal nail treatment |
| Cobalt Valley Orthopedics | Orthopedics | (828) 555-0125 | Oct 5, 2020 | Rasmussen — sports injury consult, Quartey — orthotics fitting |
| Fernbank Urgent Care | Urgent care | (828) 555-0124 | Oct 5, 2022 | Wojcik — ingrown nail procedure, Okafor — ingrown nail procedure, Tanaka — new patient exam |
| Found us online | No referral | — | Oct 5, 2020 | Marchetti — new patient exam, Taliaferro — fungal nail treatment, Ferreira — ingrown nail procedure, Reyes — ingrown nail procedure, Brandvold — orthotics fitting |
| Hollow Ridge Running Shop | Running store | (828) 555-0123 | Oct 5, 2023 | Nakagawa — sports injury consult, Lindgren — new patient exam, Szymanski — sports injury consult |
| Lanternside Physical Therapy | Physical therapy | (828) 555-0126 | Oct 5, 2024 | Brightwell — orthotics fitting, Pellegrino — orthotics fitting, Ashworth — orthotics fitting |
| Pinecrest Senior Living | Senior living | (828) 555-0128 | Oct 5, 2023 | Hallworth — diabetic foot exam, Boateng — diabetic foot exam, Eriksen — diabetic foot exam |
| Reedbank Diabetes Education Center | Diabetes educator | (828) 555-0122 | Oct 5, 2022 | Fenwick — diabetic foot exam, Sasaki — diabetic foot exam, Voss — diabetic foot exam |
| Sundial Wound Care Clinic | Wound care | (828) 555-0129 | Oct 5, 2025 | Achterberg — wound care visit |
Forms and booking
Request a visit
FormRequest a visitWhere a new patient asks the practice for an appointment.
In a few words, what is the visit for? *
What name is the patient under?
Which number can the office ring?
Which email address gets the forms?
Which visit sounds closest? *New patient examDiabetic foot examIngrown nail procedureOrthotics fittingSports injury consultFungal nail treatmentWound care visit
What is bothering the foot or ankle?Shared only with the clinical team.
Request my visitLog a call
FormLog a callWhat the front desk completes whenever someone phones to ask about care.
What is the caller asking about? *
Who is the patient?
What number did they leave?
Which visit do they want? *New patient examDiabetic foot examIngrown nail procedureOrthotics fittingSports injury consultFungal nail treatmentWound care visit
Who sent them?
Who carries the next step?
Save the callAlso included
- Inquiry boardStage rules
- Visits bookedDigest
- New callNotificationPings the coordinator when someone asks about care, so the coverage check starts the same morning.
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