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Hartsdale Gate Media · Blog network · Austin, TX

Dario Oyelaran is the editor at Hartsdale Gate Media, a niche blog network in Austin, and he uses this to gather every reader's note on one board, ask an assistant what is still owed, and reply to each one within the week.

Media and creatorsCustomer serviceAgents4 tables · 5 views · 2 forms · 1 dashboard · 1 notification · 1 stage rule set · 1 row action · 1 agent
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Request board

Requests
New5
Guest post pitch — Kellan MoorcroftHG-7230Kellan Moorcroft
Subscription change — Emeka Hargreave-DunnHG-7231Emeka Hargreave-Dunn
Newsletter not arriving — Tamsin Odegaard-WrayHG-7232Tamsin Odegaard-Wray
Advertising enquiry — Adaeze Kowalczyk-ObiHG-7233Adaeze Kowalczyk-Obi
Membership refund — Barnaby QuillenHG-7234Barnaby Quillen
In progress5
Photo permission — Philippa TavernierHG-7225Philippa Tavernier
Newsletter not arriving — Dmitri Vasquez-LundHG-7226Dmitri Vasquez-Lund
Correction request — Solveig ArbuckleHG-7227Solveig Arbuckle
Membership refund — Joaquin Tremblay-OstbyHG-7228Joaquin Tremblay-Ostby
Privacy or takedown — Wilhelmina StrathconaHG-7229Wilhelmina Strathcona
Waiting on reader6
Guest post pitch — Adaeze Kowalczyk-ObiHG-7219Adaeze Kowalczyk-Obi
Subscription change — Barnaby QuillenHG-7220Barnaby Quillen
Membership refund — Mireille Duvernay-RoeHG-7221Mireille Duvernay-Roe
Advertising enquiry — Osric Fenwick-AlderHG-7222Osric Fenwick-Alder
Correction request — Leocadia HartmannHG-7223Leocadia Hartmann
1 more
Answered8
Guest post pitch — Leocadia HartmannHG-7211Leocadia Hartmann
Newsletter not arriving — Jasper Okonjo-ReyesHG-7212Jasper Okonjo-Reyes
Subscription change — Philippa TavernierHG-7213Philippa Tavernier
Photo permission — Dmitri Vasquez-LundHG-7214Dmitri Vasquez-Lund
Advertising enquiry — Wilhelmina StrathconaHG-7215Wilhelmina Strathcona
3 more
Closed10
Correction request — Wilhelmina StrathconaHG-7201Wilhelmina Strathcona
Membership refund — Emeka Hargreave-DunnHG-7202Emeka Hargreave-Dunn
Newsletter not arriving — Solveig ArbuckleHG-7203Solveig Arbuckle
Guest post pitch — Joaquin Tremblay-OstbyHG-7204Joaquin Tremblay-Ostby
Photo permission — Tamsin Odegaard-WrayHG-7205Tamsin Odegaard-Wray
5 more

Tables

Requests

34 sample rows · 13 columns

Every message from a reader, from the first note to the reply, with the day an answer is owed and any refund attached.

RequestRequest numberReaderBlogKindWhat they wroteStatus
Correction request — Wilhelmina StrathconaHG-7201Wilhelmina StrathconaHive and Honey LedgerCorrection requestThe post on overwintering says to feed syrup below forty degrees. Syrup that cold can ferment in the hive, so please check that line.Closed
Membership refund — Emeka Hargreave-DunnHG-7202Emeka Hargreave-DunnPatina & PlaneMembership refundI was billed for a full year of Supporter after I cancelled within the trial. Can I get the charge back?Closed
Newsletter not arriving — Solveig ArbuckleHG-7203Solveig ArbuckleCrumb NotebookNewsletter not arrivingYour Friday issue has not reached my inbox for three weeks. Is my address bouncing?Closed
Guest post pitch — Joaquin Tremblay-OstbyHG-7204Joaquin Tremblay-OstbySmall Boat LogGuest post pitchI have a tidy piece on reefing a day-sailer in a rising breeze. Who should I send it to?Closed
Photo permission — Tamsin Odegaard-WrayHG-7205Tamsin Odegaard-WrayBackyard FlywayPhoto permissionMay I use your photo of the roosting night herons in our club newsletter, with credit?Closed
Subscription change — Kellan MoorcroftHG-7206Kellan MoorcroftSwitch & StemSubscription changePlease move me from twice weekly to the Friday digest only.Closed
Membership refund — Adaeze Kowalczyk-ObiHG-7207Adaeze Kowalczyk-ObiCrumb NotebookMembership refundMy card was charged for Patron but I only signed up for Supporter. Please put the difference back.Closed
Privacy or takedown — Barnaby QuillenHG-7208Barnaby QuillenHive and Honey LedgerPrivacy or takedownA comment under the swarm post shows my full name and street. Can it be removed?Closed
Advertising enquiry — Mireille Duvernay-RoeHG-7209Mireille Duvernay-RoePatina & PlaneAdvertising enquiryI run a small saw-sharpening shop. What does a sponsored slot in the newsletter cost?Closed
Correction request — Osric Fenwick-AlderHG-7210Osric Fenwick-AlderSwitch & StemCorrection requestThe lubing guide lists the wrong switch spring weight for the linear set. It should be 62 grams.Closed
Guest post pitch — Leocadia HartmannHG-7211Leocadia HartmannBackyard FlywayGuest post pitchCould I write up the autumn hawk migration count from our rooftop? I have a year of logs.Answered
Newsletter not arriving — Jasper Okonjo-ReyesHG-7212Jasper Okonjo-ReyesSmall Boat LogNewsletter not arrivingI get the first half of each issue and then it cuts off. Is the email too long for my provider?Answered

22 more rows

Readers

14 sample rows · 6 columns

The people who read, subscribe to or pay for the blogs, and every note they have sent the network.

ReaderEmailLevelFavourite blogRequests
Adaeze Kowalczyk-Obiadaeze.kowalczykobi@lonestarleafmail.netSupporterCrumb NotebookMembership refund — Adaeze Kowalczyk-Obi, Guest post pitch — Adaeze Kowalczyk-Obi, Advertising enquiry — Adaeze Kowalczyk-Obi
Barnaby Quillenbarnaby.quillen@pecanhollowinbox.comFreeHive and Honey LedgerPrivacy or takedown — Barnaby Quillen, Subscription change — Barnaby Quillen, Membership refund — Barnaby Quillen
Dmitri Vasquez-Lunddmitri.vasquezlund@pecanhollowinbox.comFreePatina & PlanePhoto permission — Dmitri Vasquez-Lund, Newsletter not arriving — Dmitri Vasquez-Lund
Emeka Hargreave-Dunnemeka.hargravedunn@pecanhollowinbox.comSupporterPatina & PlaneMembership refund — Emeka Hargreave-Dunn, Correction request — Emeka Hargreave-Dunn, Subscription change — Emeka Hargreave-Dunn
Jasper Okonjo-Reyesjasper.okonjoreyes@bluebonnetpostbox.orgSupporterSmall Boat LogNewsletter not arriving — Jasper Okonjo-Reyes, Membership refund — Jasper Okonjo-Reyes
Joaquin Tremblay-Ostbyjoaquin.tremblayostby@pecanhollowinbox.comSupporterSmall Boat LogGuest post pitch — Joaquin Tremblay-Ostby, Membership refund — Joaquin Tremblay-Ostby
Kellan Moorcroftkellan.moorcroft@bluebonnetpostbox.orgFreeSwitch & StemSubscription change — Kellan Moorcroft, Privacy or takedown — Kellan Moorcroft, Guest post pitch — Kellan Moorcroft
Leocadia Hartmannleocadia.hartmann@pecanhollowinbox.comFreeBackyard FlywayGuest post pitch — Leocadia Hartmann, Correction request — Leocadia Hartmann
Mireille Duvernay-Roemireille.duvernayroe@bluebonnetpostbox.orgPatronPatina & PlaneAdvertising enquiry — Mireille Duvernay-Roe, Membership refund — Mireille Duvernay-Roe
Osric Fenwick-Alderosric.fenwickalder@lonestarleafmail.netSupporterSwitch & StemCorrection request — Osric Fenwick-Alder, Advertising enquiry — Osric Fenwick-Alder
Philippa Tavernierphilippa.tavernier@lonestarleafmail.netPatronCrumb NotebookSubscription change — Philippa Tavernier, Photo permission — Philippa Tavernier
Solveig Arbucklesolveig.arbuckle@lonestarleafmail.netFreeCrumb NotebookNewsletter not arriving — Solveig Arbuckle, Correction request — Solveig Arbuckle

2 more rows

Blogs

6 sample rows · 6 columns

The niche blogs in the network, what each covers and how often it sends an issue.

BlogCoversIssue rhythmEditorRequests
Backyard FlywayUrban birdingTwice weeklyBenedikt Lindqvist-RayePhoto permission — Tamsin Odegaard-Wray, Guest post pitch — Leocadia Hartmann, Membership refund — Tamsin Odegaard-Wray, Correction request — Leocadia Hartmann, Newsletter not arriving — Tamsin Odegaard-Wray
Crumb NotebookHome sourdough bakingWeeklyBenedikt Lindqvist-RayeNewsletter not arriving — Solveig Arbuckle, Membership refund — Adaeze Kowalczyk-Obi, Subscription change — Philippa Tavernier, Guest post pitch — Adaeze Kowalczyk-Obi, Photo permission — Philippa Tavernier, Correction request — Solveig Arbuckle, Advertising enquiry — Adaeze Kowalczyk-Obi
Hive and Honey LedgerBackyard beekeepingWeeklyBenedikt Lindqvist-RayeCorrection request — Wilhelmina Strathcona, Privacy or takedown — Barnaby Quillen, Advertising enquiry — Wilhelmina Strathcona, Subscription change — Barnaby Quillen, Privacy or takedown — Wilhelmina Strathcona, Membership refund — Barnaby Quillen
Patina & PlaneRestoring hand toolsTwice weeklyDario OyelaranMembership refund — Emeka Hargreave-Dunn, Advertising enquiry — Mireille Duvernay-Roe, Photo permission — Dmitri Vasquez-Lund, Correction request — Emeka Hargreave-Dunn, Membership refund — Mireille Duvernay-Roe, Newsletter not arriving — Dmitri Vasquez-Lund, Subscription change — Emeka Hargreave-Dunn
Small Boat LogDinghy and day-sailer sailingWeeklyDario OyelaranGuest post pitch — Joaquin Tremblay-Ostby, Newsletter not arriving — Jasper Okonjo-Reyes, Membership refund — Jasper Okonjo-Reyes, Membership refund — Joaquin Tremblay-Ostby
Switch & StemMechanical keyboardsTwice weeklyDario OyelaranSubscription change — Kellan Moorcroft, Correction request — Osric Fenwick-Alder, Privacy or takedown — Kellan Moorcroft, Advertising enquiry — Osric Fenwick-Alder, Guest post pitch — Kellan Moorcroft

Forms and booking

Write to the editors

Form
Write to the editorsThe public page where a reader sends a correction, a question about their membership or a pitch.
What is your note about, in a few words? *
Which kind of note is it? *Correction requestSubscription changeMembership refundGuest post pitchPhoto permissionPrivacy or takedownAdvertising enquiryNewsletter not arriving
Which blog is it about?
What would you like to tell us?
Send to the editors

Add a reader

Form
Add a readerWhat reader support fills in when someone joins by phone or at an event and needs a record.
What is the reader's name? *
Which email gets the newsletters? *
Which level are they joining at?FreeSupporterPatron
Which blog do they read most?
Add the reader

Dashboards

Reader notes at a glance

Requests
Requests by status
  • Closed10
  • Answered8
  • Waiting on reader6
  • In progress5
  • New5
Refunds owed by kind
  • Correction request$0
  • Membership refund$698
  • Newsletter not arriving$0
  • Guest post pitch$0
  • Photo permission$0
  • Subscription change$0
  • Privacy or takedown$0
  • Advertising enquiry$0

Also included

  • Request boardStage rules
  • Draft a replyRow action
  • Reply coming dueNotificationTells the owning editor a day before a reader's reply is promised.

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