Personal training

Dovecote Landing Training · Personal training · Savannah, GA

Juno Farrow runs Dovecote Landing Training, a personal training studio in Savannah with sixteen regular clients, and uses this to log every reschedule, billing question and injury report and to have an assistant answer questions about the open ones, so each request is closed within the week.

Fitness and beautyCustomer serviceAgents4 tables · 5 views · 1 form · 1 dashboard · 1 notification · 1 stage rule set · 1 row action · 1 agent
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Request board

Requests
New6
Billing question — Linus Aberdeen-HartDL-9457Linus Aberdeen-Hart
Reschedule a session — Pascal RivenhallDL-9051Pascal Rivenhall
Cancel a session — Sylvester MoorcroftDL-6576Sylvester Moorcroft
Reschedule a session — Wendeline Archer-PryceDL-5809Wendeline Archer-Pryce
Nutrition question — Xander HollinsheadDL-6824Xander Hollinshead
1 more
In progress9
Billing question — Aldous PenhaleDL-3376Aldous Penhale
Program change — Cosima WhitlockDL-5440Cosima Whitlock
Injury or pain report — Everard Nakamura-BoydDL-3500Everard Nakamura-Boyd
Cancel a session — Pascal RivenhallDL-8461Pascal Rivenhall
Reschedule a session — Thessaly EldridgeDL-5784Thessaly Eldridge
4 more
Waiting on client3
Program change — Odessa KilbrideDL-3103Odessa Kilbride
Billing question — Rhiannon Tavares-ColeDL-8592Rhiannon Tavares-Cole
Billing question — Vesper DunstanDL-8646Vesper Dunstan
Answered6
Reschedule a session — Aldous PenhaleDL-5478Aldous Penhale
Gear or gym access — Odessa KilbrideDL-4615Odessa Kilbride
Nutrition question — Rhiannon Tavares-ColeDL-8947Rhiannon Tavares-Cole
Program change — Thessaly EldridgeDL-4132Thessaly Eldridge
Cancel a session — Xander HollinsheadDL-7492Xander Hollinshead
1 more
Closed8
Nutrition question — Cosima WhitlockDL-2609Cosima Whitlock
Cancel a session — Everard Nakamura-BoydDL-9454Everard Nakamura-Boyd
Feedback — Linus Aberdeen-HartDL-2439Linus Aberdeen-Hart
Injury or pain report — Sylvester MoorcroftDL-2304Sylvester Moorcroft
Feedback — Ulrich BannermanDL-3761Ulrich Bannerman
3 more

Tables

Requests

32 sample rows · 11 columns

Every message a client sends, what they asked, who owns the answer and when it is due.

RequestRequest numberClientKindWhat they saidStatusOwner
Injury or pain report — Sylvester MoorcroftDL-2304Sylvester MoorcroftInjury or pain reportMy knee aches after lunges. Should we change the exercise?ClosedJuno Farrow
Cancel a session — Odessa KilbrideDL-6174Odessa KilbrideCancel a sessionI have a cold and can't make my next session. Can it go back on my pack?ClosedTeodor Marlowe-Quinn
Cancel a session — Everard Nakamura-BoydDL-9454Everard Nakamura-BoydCancel a sessionMy car is in the shop and I can't get there. Can I cancel and rebook?ClosedTeodor Marlowe-Quinn
Feedback — Linus Aberdeen-HartDL-2439Linus Aberdeen-HartFeedbackThe Saturday group warm-up is great, thanks.ClosedJuno Farrow
Feedback — Ulrich BannermanDL-3761Ulrich BannermanFeedbackCould the booking page show session times in a bigger font?ClosedJuno Farrow
Program change — Odessa KilbrideDL-3103Odessa KilbrideProgram changeCould we add more pulling work? My posture feels off after desk days.Waiting on clientJuno Farrow
Nutrition question — Rhiannon Tavares-ColeDL-8947Rhiannon Tavares-ColeNutrition questionCould you look over my meal log? I'm hitting a plateau.AnsweredSabine Okafor-Lindt
Cancel a session — Xander HollinsheadDL-7492Xander HollinsheadCancel a sessionFamily visiting from out of town; I need to skip this one.AnsweredTeodor Marlowe-Quinn
Reschedule a session — Ambrose LinthicumDL-8397Ambrose LinthicumReschedule a sessionCan we move my next session to later in the week? I have an early flight.ClosedTeodor Marlowe-Quinn
Reschedule a session — Aldous PenhaleDL-5478Aldous PenhaleReschedule a sessionCan we move my next session to later in the week? I have an early flight.AnsweredTeodor Marlowe-Quinn
Nutrition question — Cosima WhitlockDL-2609Cosima WhitlockNutrition questionIs it okay to train fasted before an early session?ClosedSabine Okafor-Lindt
Gear or gym access — Wendeline Archer-PryceDL-3499Wendeline Archer-PryceGear or gym accessThe locker code I was given isn't working.ClosedTeodor Marlowe-Quinn

20 more rows

Clients

16 sample rows · 11 columns

Everyone Juno trains: their package, sessions left, goal and what to watch for.

ClientPhoneEmailPackageSessions leftStandingGoal
Aldous Penhale(912) 555-0100aldous.penhale@oglethorpeposts.netMonthly plan8ActiveKeep up with the grandkids
Ambrose Linthicum(912) 555-0175ambrose.linthicum@skidawaymailbox.netMonthly plan8ActiveKeep up with the grandkids
Cosima Whitlock(912) 555-0105cosima.whitlock@oglethorpeposts.netQuarterly plan24ActiveLose twenty pounds before the wedding
Everard Nakamura-Boyd(912) 555-0110everard.nakamuraboyd@tybeeislandmail.netMonthly plan8ActiveRebuild strength after a desk job
Linus Aberdeen-Hart(912) 555-0115linus.aberdeenhart@oglethorpeposts.netOnline coaching12ActiveStronger lifts, fewer aches
Odessa Kilbride(912) 555-0120odessa.kilbride@tybeeislandmail.netQuarterly plan24ActiveRebuild strength after a desk job
Pascal Rivenhall(912) 555-0125pascal.rivenhall@oglethorpeposts.netPartner sessions8ActiveRun a first 10K
Rhiannon Tavares-Cole(912) 555-0130rhiannon.tavarescole@tybeeislandmail.netMonthly plan7ActiveKeep up with the grandkids
Sylvester Moorcroft(912) 555-0135sylvester.moorcroft@oglethorpeposts.netStarter pack4ActiveRun a first 10K
Thessaly Eldridge(912) 555-0140thessaly.eldridge@tybeeislandmail.netMonthly plan8ActiveStronger lifts, fewer aches
Ulrich Bannerman(912) 555-0145ulrich.bannerman@tybeeislandmail.netQuarterly plan24ActiveRun a first 10K
Vesper Dunstan(912) 555-0150vesper.dunstan@skidawaymailbox.netOnline coaching12PausedRun a first 10K

4 more rows

Packages

5 sample rows · 3 columns

The session packs and plans Juno sells, with how many sessions and what they cost.

PackageSessionsPrice
Starter pack4$260
Partner sessions8$400
Monthly plan8$480
Online coaching12$540
Quarterly plan24$1,320

Forms and booking

New client sheet

Form
New client sheetThe sheet a new client fills in before their first session, with contact details, a goal and anything Juno should know.
What is your name? *
What number should we text session reminders to? *
What email address should receipts go to?
What would you like to be able to do after a few months with us?
Is there an injury or condition we should plan around?Only Juno and your trainer see this.
Send to Juno

Dashboards

Requests at a glance

Requests
Requests by status
  • Answered6
  • In progress9
  • Closed8
  • New6
  • Waiting on client3
Amount at stake by kind
  • Reschedule a session$0
  • Billing question$773
  • Program change$0
  • Nutrition question$0
  • Cancel a session$350
  • Injury or pain report$0
  • Feedback$0
  • Gear or gym access$0

Also included

  • Draft a replyRow action
  • Request boardStage rules
  • Answer coming dueNotificationReminds the owner the day before a request's answer is due.