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CrossFit box

Yarrowdale Grove Athletics · CrossFit box · Bend, OR

Eamon Valderrama is the coach at Yarrowdale Grove Athletics, a CrossFit affiliate in Bend, and he uses this to keep every athlete's ask on one board, let an assistant tally what is still open, and close each ask inside the week.

Fitness and beautyCustomer serviceAgents4 tables · 5 views · 2 forms · 1 dashboard · 1 notification · 1 stage rule set · 1 row action · 1 agent
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Request board

Requests
New5
Scaling for an injury — Iris MontefalcoYG-4132Iris Montefalco
Class waitlist — Lupe Arvizu-DunmoreYG-4133Lupe Arvizu-Dunmore
Billing question — Nadia Pemberton-AsheYG-4134Nadia Pemberton-Ashe
Competition team — Bryn AldecottYG-4135Bryn Aldecott
Drop-in visit — Hollis BrandvollYG-4136Hollis Brandvoll
In progress8
Scaling for an injury — Pascal LindqvistYG-4124Pascal Lindqvist
Billing question — Fitzgerald Nwosu-HaleYG-4125Fitzgerald Nwosu-Hale
Class waitlist — Soren WhitlatchYG-4126Soren Whitlatch
Merch order — Desmond Ferreira-ColeYG-4127Desmond Ferreira-Cole
Billing question — Theo Vandermeer-RuizYG-4128Theo Vandermeer-Ruiz
3 more
Waiting on athlete5
Competition team — Nadia Pemberton-AsheYG-4119Nadia Pemberton-Ashe
Billing question — Hollis BrandvollYG-4120Hollis Brandvoll
Scaling for an injury — Corwin TeagueYG-4121Corwin Teague
Freeze membership — Tomas QuillfeatherYG-4122Tomas Quillfeather
Merch order — Marit Okonkwo-LundYG-4123Marit Okonkwo-Lund
Answered8
Class waitlist — Desmond Ferreira-ColeYG-4111Desmond Ferreira-Cole
Feedback — Fitzgerald Nwosu-HaleYG-4112Fitzgerald Nwosu-Hale
Merch order — Ingrid SparrowhawkYG-4113Ingrid Sparrowhawk
Scaling for an injury — Theo Vandermeer-RuizYG-4114Theo Vandermeer-Ruiz
Freeze membership — Odalys WetherbeeYG-4115Odalys Wetherbee
3 more
Closed10
Freeze membership — Iris MontefalcoYG-4101Iris Montefalco
Billing question — Bryn AldecottYG-4102Bryn Aldecott
Scaling for an injury — Tomas QuillfeatherYG-4103Tomas Quillfeather
Class waitlist — Nadia Pemberton-AsheYG-4104Nadia Pemberton-Ashe
Merch order — Lupe Arvizu-DunmoreYG-4105Lupe Arvizu-Dunmore
5 more

Tables

Requests

36 sample rows · 12 columns

Every athlete message from first ask to a closed answer, with the date it is owed and any credit riding on it.

RequestRequest numberAthleteKindWhat they askedStatusOwner
Freeze membership — Iris MontefalcoYG-4101Iris MontefalcoFreeze membershipI am going to be out from week 20 through the baby; can I freeze until then and restart at the same rate?ClosedDalia Strand-Okoye
Billing question — Bryn AldecottYG-4102Bryn AldecottBilling questionI was charged twice on the 1st. Can you check and send the second one back?ClosedDalia Strand-Okoye
Scaling for an injury — Tomas QuillfeatherYG-4103Tomas QuillfeatherScaling for an injuryMy shoulder is flaring on overhead work. What can I swap in for snatches this cycle?ClosedRavi Castellanos
Class waitlist — Nadia Pemberton-AsheYG-4104Nadia Pemberton-AsheClass waitlistThe noon class has been full all month. Can I be moved up the waitlist or try the 12:30 slot?ClosedEamon Valderrama
Merch order — Lupe Arvizu-DunmoreYG-4105Lupe Arvizu-DunmoreMerch orderI ordered the gym hoodie in medium and got a large. Can I exchange it?ClosedDalia Strand-Okoye
Scaling for an injury — Hollis BrandvollYG-4106Hollis BrandvollScaling for an injuryLower back is tight after deadlifts. Can Ravi look at my hinge before Thursday?ClosedRavi Castellanos
Feedback — Corwin TeagueYG-4107Corwin TeagueFeedbackThe foundations coach was great. Could the whiteboard be written bigger at the 8 am weekend class?ClosedEamon Valderrama
Drop-in visit — Marit Okonkwo-LundYG-4108Marit Okonkwo-LundDrop-in visitMy sister is in town on the 14th. Can she drop in for the Saturday class and what does it cost?ClosedDalia Strand-Okoye
Competition team — Pascal LindqvistYG-4109Pascal LindqvistCompetition teamI would like to try out for the regional team. When are tryouts and what is the monthly add-on?ClosedEamon Valderrama
Billing question — Soren WhitlatchYG-4110Soren WhitlatchBilling questionMy punch card says seven classes left but I count six. Can you check the log?ClosedDalia Strand-Okoye
Class waitlist — Desmond Ferreira-ColeYG-4111Desmond Ferreira-ColeClass waitlistCan I swap my Tuesday 6 am for a Thursday 6 am for the coming four weeks?AnsweredDalia Strand-Okoye
Feedback — Fitzgerald Nwosu-HaleYG-4112Fitzgerald Nwosu-HaleFeedbackThe new warm-up flow is great, but the music at 6 am is a little loud for me.AnsweredEamon Valderrama

24 more rows

Athletes

16 sample rows · 10 columns

The members of the box: their plan, their usual class, what the coaches need to know and every request they have sent.

AthletePhoneEmailPlanUsual classStandingRequests
Bryn Aldecott(541) 555-0150bryn.aldecott@cascadecurrentmail.netUnlimited classes5:30 pmActiveBilling question — Bryn Aldecott, Class waitlist — Bryn Aldecott, Competition team — Bryn Aldecott
Corwin Teague(541) 555-0155corwin.teague@deschutesloopmail.orgFoundations (new athletes)WeekendActiveFeedback — Corwin Teague, Scaling for an injury — Corwin Teague
Desmond Ferreira-Cole(541) 555-0159desmond.ferreiracole@cascadecurrentmail.netTwo classes a week6:00 amActiveClass waitlist — Desmond Ferreira-Cole, Merch order — Desmond Ferreira-Cole
Fitzgerald Nwosu-Hale(541) 555-0163fitzgerald.nwosuhale@junipercourtinbox.comTwo classes a weekWeekendActiveFeedback — Fitzgerald Nwosu-Hale, Billing question — Fitzgerald Nwosu-Hale
Hollis Brandvoll(541) 555-0153hollis.brandvoll@junipercourtinbox.comTwo classes a week6:00 amActiveScaling for an injury — Hollis Brandvoll, Billing question — Hollis Brandvoll, Drop-in visit — Hollis Brandvoll
Ingrid Sparrowhawk(541) 555-0164ingrid.sparrowhawk@deschutesloopmail.orgTen-class punch cardWeekendActiveMerch order — Ingrid Sparrowhawk, Feedback — Ingrid Sparrowhawk
Iris Montefalco(541) 555-0154iris.montefalco@deschutesloopmail.orgThree classes a week5:30 pmFrozenFreeze membership — Iris Montefalco, Scaling for an injury — Iris Montefalco
Lupe Arvizu-Dunmore(541) 555-0156lupe.arvizudunmore@cascadecurrentmail.netUnlimited classes5:30 pmActiveMerch order — Lupe Arvizu-Dunmore, Billing question — Lupe Arvizu-Dunmore, Class waitlist — Lupe Arvizu-Dunmore
Marit Okonkwo-Lund(541) 555-0158marit.okonkwolund@deschutesloopmail.orgThree classes a weekWeekendActiveDrop-in visit — Marit Okonkwo-Lund, Merch order — Marit Okonkwo-Lund
Nadia Pemberton-Ashe(541) 555-0152nadia.pembertonashe@cascadecurrentmail.netUnlimited classesNoonActiveClass waitlist — Nadia Pemberton-Ashe, Competition team — Nadia Pemberton-Ashe, Billing question — Nadia Pemberton-Ashe
Odalys Wetherbee(541) 555-0162odalys.wetherbee@cascadecurrentmail.netThree classes a week5:30 pmFrozenFreeze membership — Odalys Wetherbee, Drop-in visit — Odalys Wetherbee
Pascal Lindqvist(541) 555-0161pascal.lindqvist@deschutesloopmail.orgUnlimited classes6:00 amActiveCompetition team — Pascal Lindqvist, Scaling for an injury — Pascal Lindqvist

4 more rows

Plans

5 sample rows · 4 columns

The membership options an athlete can be on and what each costs a month.

PlanMonthly priceClasses a weekIncludes
Two classes a week$952Any two classes in a week.
Foundations (new athletes)$993Six weeks of coached basics before joining regular classes.
Three classes a week$1253Any three classes in a week.
Ten-class punch card$16010Ten drop-in classes, no expiry within a year.
Unlimited classes$1657Every class on the schedule.

Forms and booking

New member sheet

Form
New member sheetThe sheet a new athlete fills in before the first class, with contact details and anything the coaches should know.
What name should the coaches call you? *
Which number can we text class changes to? *
Where should your receipts go?
Which class time suits you best?6:00 amNoon5:30 pmWeekend
Is there an injury or limit we should plan around?Only the coaches see this.
Send to the coaches

Log a request

Form
Log a requestWhat a coach fills in when an athlete asks something at the whiteboard or by text and it needs a card on the board.
What is the request, in a few words? *
Which athlete asked? *
What kind of request is it? *Freeze membershipClass waitlistBilling questionScaling for an injuryCompetition teamDrop-in visitMerch orderFeedback
What did they say?
When do they need an answer by?
Put it on the board

Dashboards

Requests at a glance

Requests
Requests by status
  • Closed10
  • Answered8
  • Waiting on athlete5
  • In progress8
  • New5
Credit owed by kind
  • Freeze membership$45
  • Billing question$490
  • Scaling for an injury$0
  • Class waitlist$0
  • Merch order$134
  • Feedback$0
  • Drop-in visit$80
  • Competition team$60

Also included

  • Request boardStage rules
  • Draft a replyRow action
  • Answer coming dueNotificationNudges the owning coach one day ahead of the date an athlete was promised a reply.

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