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Bookstore

Quaintree Valley Books · Bookstore · Portland, OR

Briony Eberhardt is the manager at Quaintree Valley Books, an independent bookstore in Portland, and she uses this to answer every customer's special order, hold, book search and event question and close it the same week.

RetailCustomer serviceAgents4 tables · 5 views · 1 form · 1 dashboard · 1 digest · 1 notification · 1 stage rule set · 1 row action · 1 agent
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Request board

Customer requests
New3
Event question: poetry night tableKofi LindenmeyerEvent question
Book search: Latin grammar, 1950s editionKofi LindenmeyerBook search
Special order: cookbook for a wedding giftJunsu BellweatherSpecial order
Working6
Special order: The Salt Marsh Almanac 2027Philippa Zwingli-OkaforSpecial order
Book search: 1970s trail atlasIolanthe Merriweather-ChoBook search
Special order: set of the Marrow Creek mysteriesPhilippa Zwingli-OkaforSpecial order
Event question: reading for the Alder Hill libraryPriyanka Vellacott-BoseEvent question
Book search: Portland postcards, bound albumGwendolyn Ravenscroft-ItoBook search
1 more
Waiting on customer5
Book search: out-of-print river guidePriyanka Vellacott-BoseBook search
Special order: school set of Brave Little FerryDolores Fenwick-ArandaSpecial order
Book search: signed copy of Winter OrchardJunsu BellweatherBook search
Special order: Tidepool Field Notes, large printDolores Fenwick-ArandaSpecial order
Hold: out-of-town author's second novelLeopold Tiernan-OseiHold
Ready for pickup5
Hold: first printing of Linden SongsTobiah Skerritt-MaldonHold
Special order: Harbor Light CookbookLeopold Tiernan-OseiSpecial order
Hold: five copies for book clubRafael Dunmore-AnandHold
Gift card: fifty dollar card for a retirement partyTobiah Skerritt-MaldonGift card
Hold: reading group's next five titlesPhilippa Zwingli-OkaforHold
Closed9
Return: wrong edition of Orchard CalendarEwan Kettering-DasguptaReturn
Gift card: twenty-five dollar card by mailAnnelise BrackenridgeGift card
Special order: Quarry Row Walking MapsEwan Kettering-DasguptaSpecial order
Return: damaged spine on Tide TablesGwendolyn Ravenscroft-ItoReturn
Hold: calendar and card setAnnelise BrackenridgeHold
4 more

Tables

Customer requests

28 sample rows · 12 columns

One thing a customer asked for, who is handling it and where it stands.

RequestCustomerKindCame in byStatusOpenedPromised by
Special order: cookbook for a wedding giftJunsu BellweatherSpecial orderWeb formNewOct 5, 2026Oct 13, 2026
Event question: poetry night tableKofi LindenmeyerEvent questionWeb formNewOct 4, 2026Oct 8, 2026
Book search: Latin grammar, 1950s editionKofi LindenmeyerBook searchIn storeNewOct 3, 2026Oct 15, 2026
Special order: hand-lettered map of the river valleyKofi LindenmeyerSpecial orderIn storeWorkingOct 3, 2026Oct 19, 2026
Special order: set of the Marrow Creek mysteriesPhilippa Zwingli-OkaforSpecial orderWeb formWorkingOct 2, 2026Oct 13, 2026
Hold: reading group's next five titlesPhilippa Zwingli-OkaforHoldIn storeReady for pickupOct 2, 2026Oct 7, 2026
Special order: The Salt Marsh Almanac 2027Philippa Zwingli-OkaforSpecial orderIn storeWorkingOct 1, 2026Oct 11, 2026
Gift card: fifty dollar card for a retirement partyTobiah Skerritt-MaldonGift cardWeb formReady for pickupOct 1, 2026Oct 6, 2026
Book search: 1970s trail atlasIolanthe Merriweather-ChoBook searchIn storeWorkingSep 30, 2026Oct 14, 2026
Hold: five copies for book clubRafael Dunmore-AnandHoldPhoneReady for pickupSep 29, 2026Oct 8, 2026
Book search: Portland postcards, bound albumGwendolyn Ravenscroft-ItoBook searchPhoneWorkingSep 29, 2026Oct 17, 2026
Special order: school set of Brave Little FerryDolores Fenwick-ArandaSpecial orderEmailWaiting on customerSep 28, 2026Oct 12, 2026

16 more rows

Customers

12 sample rows · 8 columns

People who have asked the shop for something, with how they like to get their books.

NameEmailPhoneGets books byNeighborhoodRequests
Annelise Brackenridgeannelise.brackenridge@lakelinepostbox.net(503) 555-0117Pick up in storeQuarry RowGift card: twenty-five dollar card by mail, Hold: calendar and card set
Dolores Fenwick-Arandadolores.fenwickaranda@lakelinepostbox.net(503) 555-0115Ship to meWillow BendSpecial order: school set of Brave Little Ferry, Special order: Tidepool Field Notes, large print, Book search: cloth-bound Moby poems
Ewan Kettering-Dasguptaewan.ketteringdasgupta@orchardnestmail.org(503) 555-0114Pick up in storeQuarry RowReturn: wrong edition of Orchard Calendar, Special order: Quarry Row Walking Maps
Gwendolyn Ravenscroft-Itogwendolyn.ravenscroftito@lakelinepostbox.net(503) 555-0121Ship to meMillrace FlatsReturn: damaged spine on Tide Tables, Book search: Portland postcards, bound album
Iolanthe Merriweather-Choiolanthe.merriweathercho@lakelinepostbox.net(503) 555-0119Pick up in storeAlder HillBook search: 1970s trail atlas, Special order: sea glass identification guide
Junsu Bellweatherjunsu.bellweather@orchardnestmail.org(503) 555-0122Pick up in storeWillow BendBook search: signed copy of Winter Orchard, Special order: cookbook for a wedding gift
Kofi Lindenmeyerkofi.lindenmeyer@orchardnestmail.org(503) 555-0116Pick up in storeMillrace FlatsEvent question: poetry night table, Book search: Latin grammar, 1950s edition, Special order: hand-lettered map of the river valley
Leopold Tiernan-Oseileopold.tiernanosei@orchardnestmail.org(503) 555-0118Ship to meWillow BendSpecial order: Harbor Light Cookbook, Hold: out-of-town author's second novel
Philippa Zwingli-Okaforphilippa.zwingliokafor@lakelinepostbox.net(503) 555-0111Pick up in storeAlder HillSpecial order: The Salt Marsh Almanac 2027, Special order: set of the Marrow Creek mysteries, Hold: reading group's next five titles
Priyanka Vellacott-Bosepriyanka.vellacottbose@lakelinepostbox.net(503) 555-0113Pick up in storeAlder HillBook search: out-of-print river guide, Event question: reading for the Alder Hill library, Event question: kids' story hour sign-up
Rafael Dunmore-Anandrafael.dunmoreanand@orchardnestmail.org(503) 555-0120Pick up in storeQuarry RowHold: five copies for book club, Return: duplicate gift of Fern Season
Tobiah Skerritt-Maldontobiah.skerrittmaldon@orchardnestmail.org(503) 555-0112Ship to meMillrace FlatsHold: first printing of Linden Songs, Gift card: fifty dollar card for a retirement party

Suppliers

3 sample rows · 6 columns

Wholesalers, publishers and used dealers the shop orders from.

SupplierTypeUsual lead timeRep phoneRequests
Pennywhistle Used and RareUsed dealer10(503) 555-0133Hold: first printing of Linden Songs, Book search: out-of-print river guide, Book search: 1970s trail atlas, Book search: signed copy of Winter Orchard, Book search: Latin grammar, 1950s edition, Book search: Portland postcards, bound album, Book search: cloth-bound Moby poems
Ridgeline Book WholesaleWholesale3(503) 555-0131Special order: The Salt Marsh Almanac 2027, Special order: Harbor Light Cookbook, Hold: five copies for book club, Special order: Tidepool Field Notes, large print, Special order: cookbook for a wedding gift, Hold: reading group's next five titles
Tallgrass Press DirectPublisher7(503) 555-0132Special order: school set of Brave Little Ferry, Special order: Quarry Row Walking Maps, Special order: set of the Marrow Creek mysteries, Special order: sea glass identification guide, Hold: out-of-town author's second novel, Special order: hand-lettered map of the river valley

Also included

  • Customer requestsStage rules
  • Waiting on customersDigest
  • Ready for pickupNotificationTells the handling bookseller the moment a request is ready to collect.
  • ReadyRow action

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