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Greywater Plumbing & Heating · Process documentation · Spokane, WA

Odessa Whitlock manages operations for a plumbing company and uses this so every job process has an owner, an approver and a review date that never slips.

Home servicesComplianceLinked tables3 tables · 6 views · 1 form · 1 agent
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SOPs by status

SOPs
Draft1
Truck stock check each morningFLD-STKField work
In review1
Trench and confined-space entrySAF-CSESafety
Approved7
Taking an emergency callDSP-EMGDispatch
Scheduling a standard service visitDSP-SCHDispatch
Water heater replacementFLD-WHRField work
Shutting off and testing gas linesSAF-GASSafety
Invoicing and collecting paymentOFC-INVOffice
2 more
Archived1
Old paper job sheetsOFC-OLDOffice

Tables

SOPs

10 sample rows · 14 columns

Every written procedure and who answers for it.

TitleSOP IDDepartmentStatusVersionOwnerApprover
Taking an emergency callDSP-EMGDispatchApproved2.1Liesel MontroseOdessa Whitlock
Scheduling a standard service visitDSP-SCHDispatchApproved1.4Liesel MontroseOdessa Whitlock
Water heater replacementFLD-WHRField workApproved3.0Bram EsterhuizenOdessa Whitlock
Shutting off and testing gas linesSAF-GASSafetyApproved2.2Yusuf DemirciOdessa Whitlock
Trench and confined-space entrySAF-CSESafetyIn review1.0Yusuf DemirciOdessa Whitlock
Invoicing and collecting paymentOFC-INVOfficeApproved1.7Rhea BallantyneOdessa Whitlock
Truck stock check each morningFLD-STKField workDraft0.3Bram EsterhuizenOdessa Whitlock
Handling a customer complaintOFC-CMPOfficeApproved1.1Rhea BallantyneOdessa Whitlock
Old paper job sheetsOFC-OLDOfficeArchived1.0Rhea BallantyneOdessa Whitlock
Using the pipe cameraFLD-CAMField workApproved1.2Bram EsterhuizenOdessa Whitlock

Acknowledgements

8 sample rows · 4 columns

Who has read and signed each procedure.

Sign-offSigned onPersonSOP
Bram signed taking an emergency callAug 18, 2026Bram EsterhuizenTaking an emergency call
Yusuf signed taking an emergency callAug 20, 2026Yusuf DemirciTaking an emergency call
Bram signed shutting off and testing gas linesSep 7, 2026Bram EsterhuizenShutting off and testing gas lines
Liesel signed shutting off and testing gas linesSep 8, 2026Liesel MontroseShutting off and testing gas lines
Odessa signed invoicing and collecting paymentSep 17, 2026Odessa WhitlockInvoicing and collecting payment
Yusuf signed water heater replacementJul 9, 2026Yusuf DemirciWater heater replacement
Liesel signed handling a customer complaintSep 25, 2026Liesel MontroseHandling a customer complaint
Yusuf signed using the pipe cameraSep 30, 2026Yusuf DemirciUsing the pipe camera

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