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Hardware store

Birchcombe Terrace Hardware · Hardware store · Asheville, NC

Katalin Cavanagh is the store manager at Birchcombe Terrace Hardware, a family hardware store in Asheville, and she uses this to line up every special order on a timeline from the day it is taken to the day the customer carries it out, so nothing is promised on a date the supplier cannot meet.

RetailProjectsTimeline4 tables · 6 views · 1 form · 1 dimension set · 1 document · 1 notification · 1 stage rule set · 1 agent
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Order timeline

Special orders
Jul 28, 2026Oct 1, 2026
Interior door, 6-panel shaker, 32 inch, primed
Double-hung window, 36 by 60, low-e
Kitchen faucet, matte black, pull-down
Cedar fence boards, 6 foot, 120 count
Semi-gloss interior paint, 15 gallons, custom tint
Pendant light set, brushed brass, 3 count
Cordless framing nailer kit
Water heater, 50 gallon, electric
Maple stair treads, 11 count
Exterior stain, cedar tone, 5 gallons
Bathroom exhaust fan with light
Entry door, fiberglass, 36 inch, with sidelights
Toilet, comfort height, elongated, 4 count
Oak flooring, 3/4 inch, 220 square feet

Tables

Special orders

29 sample rows · 16 columns

Every item a customer asks the shop to bring in, from the day the request is taken to the day it goes out the door.

OrderOrder numberCustomerSupplierDepartmentStageRequest taken
Kitchen faucet, matte black, pull-downBT-26-101Winnifred Okafor-LindgrenRidgeway Plumbing DistributorsPlumbingHanded overAug 8, 2026
Interior door, 6-panel shaker, 32 inch, primedBT-26-102Bellweather BuildersHartwood Door and Window CompanyDoors and windowsHanded overJul 27, 2026
Semi-gloss interior paint, 15 gallons, custom tintBT-26-104Ashgrove Property ManagementLinden Row Paint WorksPaint and finishesHanded overAug 19, 2026
Cedar fence boards, 6 foot, 120 countBT-26-103Halvorsen Ridge RenovationsStonemill Lumber and MillworkLumber and millworkHanded overAug 14, 2026
Double-hung window, 36 by 60, low-eBT-26-108Ephraim Doyle-NakamuraHartwood Door and Window CompanyDoors and windowsHanded overAug 4, 2026
Pendant light set, brushed brass, 3 countBT-26-105Tamsin Wolfensohn-ReyesCopper Kettle Fixture SupplyLighting and electricalHanded overAug 22, 2026
Cordless framing nailer kitBT-26-106Saltbox CabinetryTallgrass Tool and HardwareToolsHanded overAug 26, 2026
Water heater, 50 gallon, electricBT-26-107Marrowby Lane ApartmentsRidgeway Plumbing DistributorsPlumbingHanded overAug 28, 2026
Exterior stain, cedar tone, 5 gallonsBT-26-110Fairmount Hollow Baptist ChurchLinden Row Paint WorksPaint and finishesHanded overSep 5, 2026
Maple stair treads, 11 countBT-26-109Bellweather BuildersStonemill Lumber and MillworkLumber and millworkHanded overAug 31, 2026
Bathroom exhaust fan with lightBT-26-111Leopold Brandvold-AchebeCopper Kettle Fixture SupplyLighting and electricalHanded overSep 8, 2026
Toilet, comfort height, elongated, 4 countBT-26-112Ashgrove Property ManagementRidgeway Plumbing DistributorsPlumbingHanded overSep 11, 2026

17 more rows

Customers

12 sample rows · 8 columns

The homeowners, contractors and property managers who place special orders, with how to reach them.

CustomerKind of customerPhoneEmailCustomer sinceSpecial orders
Ashgrove Property ManagementProperty manager(828) 555-0154maintenance@ashgrovepropertymgmt.netJul 15, 2015Semi-gloss interior paint, 15 gallons, custom tint, Toilet, comfort height, elongated, 4 count, Primer and ceiling paint, 20 gallons
Bellweather BuildersContractor(828) 555-0152orders@bellweatherbuildersllc.netDec 31, 2017Interior door, 6-panel shaker, 32 inch, primed, Maple stair treads, 11 count, Patio door, sliding, 72 inch, bronze, Hose bibs, frost-free, 10 count
Ephraim Doyle-NakamuraHomeowner(828) 555-0160ephraim.doyle@fernquistmailbox.netJul 23, 2021Double-hung window, 36 by 60, low-e, Tankless water heater, gas, 199k BTU
Fairmount Hollow Baptist ChurchChurch or club(828) 555-0156facilities@fairmounthollowchurch.netOct 27, 2018Exterior stain, cedar tone, 5 gallons, Craftsman interior door, 30 inch, 4 count
Halvorsen Ridge RenovationsContractor(828) 555-0157jobs@halvorsenridgerenovations.netNov 26, 2016Cedar fence boards, 6 foot, 120 count, Oak flooring, 3/4 inch, 220 square feet, Pressure-treated deck lumber, 2x6 by 16, 60 count
Leopold Brandvold-AchebeHomeowner(828) 555-0155leopold.brandvold@fernquistmailbox.netApr 18, 2024Bathroom exhaust fan with light, Track lighting kit, 8 foot, black
Marguerite Ellsworth-TranHomeowner(828) 555-0158marguerite.ellsworth@fernquistmailbox.netFeb 12, 2025Vanity top, quartz, 48 inch, white
Marrowby Lane ApartmentsProperty manager(828) 555-0159office@marrowbylaneapartments.netJan 31, 2016Water heater, 50 gallon, electric, Ceiling fan, 52 inch, bronze, 2 count, Wall sconces, matte black, 6 count
Rosalind Haverford-MbekiHomeowner(828) 555-0162rosalind.haverford@fernquistmailbox.netDec 9, 2025Exterior door paint, barn red, 4 gallons
Saltbox CabinetryContractor(828) 555-0161shop@saltboxcabinetrywork.netJul 19, 2018Cordless framing nailer kit, Cordless hammer drill and impact set, Cabinet pulls, satin nickel, 100 count
Tamsin Wolfensohn-ReyesHomeowner(828) 555-0153tamsin.wolfensohn@fernquistmailbox.netDec 5, 2022Pendant light set, brushed brass, 3 count, Undermount kitchen sink, stainless, 32 inch
Winnifred Okafor-LindgrenHomeowner(828) 555-0151winnifred.okafor@fernquistmailbox.netMar 10, 2020Kitchen faucet, matte black, pull-down, Entry door, fiberglass, 36 inch, with sidelights, Walnut mantel beam, 72 inch

Suppliers

6 sample rows · 7 columns

The distributors and mills the shop orders from, with who to call and how long they usually take.

SupplierWhat they supplySales repRep phoneUsual lead time in daysSpecial orders
Copper Kettle Fixture SupplyLighting and electricalMarisol Tennant-Adeyemi(828) 555-01428Pendant light set, brushed brass, 3 count, Bathroom exhaust fan with light, Ceiling fan, 52 inch, bronze, 2 count, Track lighting kit, 8 foot, black, Wall sconces, matte black, 6 count
Hartwood Door and Window CompanyDoors and windowsIgnatius Calloway-Sen(828) 555-014521Interior door, 6-panel shaker, 32 inch, primed, Double-hung window, 36 by 60, low-e, Entry door, fiberglass, 36 inch, with sidelights, Patio door, sliding, 72 inch, bronze, Craftsman interior door, 30 inch, 4 count
Linden Row Paint WorksPaint makerLeocadia Ferreira-Naidoo(828) 555-01445Semi-gloss interior paint, 15 gallons, custom tint, Exterior stain, cedar tone, 5 gallons, Primer and ceiling paint, 20 gallons, Exterior door paint, barn red, 4 gallons
Ridgeway Plumbing DistributorsPlumbing distributorHollis Underwood-Keane(828) 555-01416Kitchen faucet, matte black, pull-down, Water heater, 50 gallon, electric, Toilet, comfort height, elongated, 4 count, Undermount kitchen sink, stainless, 32 inch, Vanity top, quartz, 48 inch, white, Tankless water heater, gas, 199k BTU, Hose bibs, frost-free, 10 count
Stonemill Lumber and MillworkLumber millGarrick Oyelowo-Brandt(828) 555-014312Cedar fence boards, 6 foot, 120 count, Maple stair treads, 11 count, Oak flooring, 3/4 inch, 220 square feet, Pressure-treated deck lumber, 2x6 by 16, 60 count, Walnut mantel beam, 72 inch
Tallgrass Tool and HardwareTool makerPerpetua Lindqvist-Obi(828) 555-01469Cordless framing nailer kit, Cordless hammer drill and impact set, Cabinet pulls, satin nickel, 100 count

Forms and booking

Take a special order

Form
Take a special orderWhat the counter fills in while the customer is standing there.
What is the customer ordering? *
Who is it for? *
Which supplier will fill it? *
Which department does it belong to?PlumbingLighting and electricalLumber and millworkPaint and finishesDoors and windowsTools
What is the price with tax? *
How much did they leave as a deposit?
Who took the order?
Place the order

Also included

  • Order boardStage rules
  • Promise coming upNotificationReminds the manager two days before a promised pickup date.
  • Pickup slipDocumentThe slip handed over with the order at the counter.

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