Mobile detailing
Drumlin Hollow Detailing · Mobile detailing · Spokane Valley, WA
Osric Bjornsson is the owner at Drumlin Hollow Detailing, a mobile detailing business, and uses this board to carry each person who rings from a first conversation to a signed service agreement, so no price quote sits unanswered.
AutomotiveSales pipelineBoards4 tables · 6 views · 2 forms · 1 dimension set · 1 digest · 1 notification · 1 stage rule set · 1 agent
Use this templateProspect board
ProspectsFirst call5
Brandvold — full detailDH-2105Ingrid Brandvold
Castellanos — pet hair removalDH-2110Mateo Castellanos
Ashby-Linnell — ceramic coatingDH-2112Perpetua Ashby-Linnell
Eriksen — pet hair removalDH-2117Gunnar Eriksen
Fakhoury — interior refreshDH-2122Samira Fakhoury
Look-over booked5
Gallagher-Moon — paint correctionDH-2124Declan Gallagher-Moon
Hollander — full detailDH-2129Odette Hollander
Ishikawa — ceramic coatingDH-2134Hiroshi Ishikawa
Jarrett — full detailDH-2136Winifred Jarrett
Kowalczyk-Reyes — headlight restorationDH-2141Anselmo Kowalczyk-Reyes
Quote sent7
Lindqvist — paint correctionDH-2146Saskia Lindqvist
Mbeki-Thorne — ceramic coatingDH-2148Cornelius Mbeki-Thorne
Nakamura — full detailDH-2153Reiko Nakamura
Oyelaran — pet hair removalDH-2158Folasade Oyelaran
Pemberton-Hale — ceramic coatingDH-2160Barnaby Pemberton-Hale
2 moreDeciding4
Sorensen — paint correctionDH-2172Lorelei Sorensen
Tran-Whitaker — ceramic coatingDH-2177Duc Tran-Whitaker
Underhill — full detailDH-2182Marguerite Underhill
Lindgren Mobile Grooming — fleet planDH-2184Anders Lindgren
Agreement signed5
Wakefield — paint correctionDH-2189Prudence Wakefield
Xiong — pet hair removalDH-2194Pao Xiong
Yoshida — ceramic coatingDH-2196Katsuro Yoshida
Zielinski — full detailDH-2201Bronislava Zielinski
Abernathy Courier — fleet planDH-2206Thaddeus Abernathy
Lost4
Beaumont — paint correctionDH-2208Rosalind Beaumont
Cavanaugh — full detailDH-2213Emeric Cavanaugh
Dalgleish — headlight restorationDH-2218Ottoline Dalgleish
Eskridge — ceramic coatingDH-2220Leopold Eskridge
Tables
Prospects
30 sample rows · 21 columnsEvery person or fleet that called, from the first call to a signed agreement or a no.
| Prospect | Prospect number | Contact | Phone | Vehicle | Package | |
|---|---|---|---|---|---|---|
| Brandvold — full detail | DH-2105 | Ingrid Brandvold | (509) 555-0151 | ingrid.brandvold@palousemail.net | 2020 Subaru Outback | Full detail |
| Castellanos — pet hair removal | DH-2110 | Mateo Castellanos | (509) 555-0152 | mateo.castellanos@inlandnwmail.com | 2019 Toyota Tacoma | Pet hair and odor removal |
| Ashby-Linnell — ceramic coating | DH-2112 | Perpetua Ashby-Linnell | (509) 555-0153 | perpetua.ashbylinnell@lilacboxmail.com | 2023 Tesla Model 3 | Ceramic coating, 2-year |
| Eriksen — pet hair removal | DH-2117 | Gunnar Eriksen | (509) 555-0154 | gunnar.eriksen@palousemail.net | 2018 Honda Odyssey | Pet hair and odor removal |
| Fakhoury — interior refresh | DH-2122 | Samira Fakhoury | (509) 555-0155 | samira.fakhoury@inlandnwmail.com | 2022 Kia Telluride | Interior refresh |
| Jarrett — full detail | DH-2136 | Winifred Jarrett | (509) 555-0159 | winifred.jarrett@lilacboxmail.com | 2016 Ford Transit camper van | Full detail |
| Hollander — full detail | DH-2129 | Odette Hollander | (509) 555-0157 | odette.hollander@palousemail.net | 2017 Mazda CX-5 | Full detail |
| Kowalczyk-Reyes — headlight restoration | DH-2141 | Anselmo Kowalczyk-Reyes | (509) 555-0160 | anselmo.kowalczykreyes@palousemail.net | 2019 Chevrolet Silverado | Headlight and trim restoration |
| Gallagher-Moon — paint correction | DH-2124 | Declan Gallagher-Moon | (509) 555-0156 | declan.gallaghermoon@lilacboxmail.com | 2021 Ford F-150 | Paint correction, one stage |
| Ramanathan — paint correction | DH-2170 | Vikram Ramanathan | (509) 555-0167 | vikram.ramanathan@palousemail.net | 2019 Audi Q7 | Paint correction, one stage |
| Ishikawa — ceramic coating | DH-2134 | Hiroshi Ishikawa | (509) 555-0158 | hiroshi.ishikawa@inlandnwmail.com | 2020 Lexus RX 350 | Ceramic coating, 2-year |
| Quigley Heating and Air — fleet plan | DH-2165 | Dolores Quigley | (509) 555-0166 | dolores.quigley@quigleyheatingair.com | Five service vans | Fleet monthly plan, per van |
18 more rows
Touchpoints
32 sample rows · 7 columnsEach call, text, email or visit with a prospect and how it went.
| Note | Prospect | Channel | Outcome | Contacted on | Handled by |
|---|---|---|---|---|---|
| Asked if the dog hair comes out of the cargo area | Brandvold — full detail | Call | Answered question | Oct 4, 2026 | Lysandra Pemberton-Wu |
| Sent coating care sheet and warranty terms | Ashby-Linnell — ceramic coating | Sent photos | Oct 4, 2026 | Osric Bjornsson | |
| Left a voicemail about driveway access | Castellanos — pet hair removal | Call | Left message | Oct 3, 2026 | Osric Bjornsson |
| Booked a call-back for after school pickup | Eriksen — pet hair removal | Text | Spoke | Oct 2, 2026 | Lysandra Pemberton-Wu |
| Left a voicemail on timing | Pemberton-Hale — ceramic coating | Call | Left message | Oct 2, 2026 | Osric Bjornsson |
| Answered questions about the polishing steps | Ramanathan — paint correction | Call | Answered question | Oct 2, 2026 | Tamsin Ferreira-Voss |
| Asked about water hookup at the campsite | Jarrett — full detail | Call | Answered question | Oct 1, 2026 | Casimir Tolliver-Nwosu |
| Confirmed gate code and where the truck parks | Gallagher-Moon — paint correction | Text | Booked look-over | Sep 30, 2026 | Osric Bjornsson |
| Sent the monthly plan terms | Quigley Heating and Air — fleet plan | Sent photos | Sep 30, 2026 | Lysandra Pemberton-Wu | |
| Spoke about the cracked dash and sun fade | Hollander — full detail | Call | Spoke | Sep 29, 2026 | Tamsin Ferreira-Voss |
| Sent a quote revised for the truck bed | Pemberton-Hale — ceramic coating | Sent photos | Sep 29, 2026 | Osric Bjornsson | |
| Reviewed the three-van plan with his bookkeeper | Lindgren Mobile Grooming — fleet plan | Call | Spoke | Sep 28, 2026 | Lysandra Pemberton-Wu |
20 more rows
Packages
8 sample rows · 4 columnsThe detailing packages on the price list, what each costs and how long it takes.
| Package | List price | Hours on site | What is included |
|---|---|---|---|
| Fleet monthly plan, per van | $95 | 1 | Monthly interior and exterior clean for one work vehicle |
| Headlight and trim restoration | $129 | 1.5 | Sand and seal cloudy lenses, restore faded black trim |
| Exterior wash and wax | $159 | 2 | Foam wash, wheels, tires and a hand-applied wax |
| Interior refresh | $189 | 2.5 | Vacuum, wipe-down of every surface, glass and door jambs |
| Pet hair and odor removal | $219 | 3 | Deep extraction of hair, shampoo and an ozone treatment |
| Full detail | $349 | 5 | Interior refresh plus hand wash, clay bar and sealant wax |
| Paint correction, one stage | $589 | 8 | Single-stage machine polish to remove light swirls and haze |
| Ceramic coating, 2-year | $1,050 | 10 | Paint prep, one-stage polish and a two-year coating |
Views
Look-overs
ProspectsOctober 2026
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6Gallagher-Moon — paint correctionJarrett — full detail
7Hollander — full detail
8Ishikawa — ceramic coating
9Kowalczyk-Reyes — headlight restoration
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Forms and booking
Ask for a detailing quote
FormAsk for a detailing quoteThe page behind the van's QR code and the website button for owners wanting a price.
In a few words, what needs detailing? *
What year, make and model is the vehicle?
Which package is closest to what you want?
What name should the quote be under?
Which number should we text?
What email should the written quote go to?
Get my quoteLog a call
FormLog a callFilled in by the office each time the phone rings about a new vehicle.
What does the caller want done? *
What vehicle is it?
Who called?
What number did they leave?
Where did they hear about us?ReferralFacebook groupGoogle searchDealer partnerCar show
Which part of town is the vehicle in?Spokane ValleyLiberty LakeSouth HillMeadCheneyAirway Heights
Who takes the look-over?
Save the prospectAlso included
- Prospect boardStage rules
- Quotes waiting on an answerDigest
- New prospectNotificationTells the office the moment an owner asks for a price, so the first text goes out the same day.
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