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Auto repair shop

Redbud Hollow Auto Repair · Auto repair shop · Greenville, SC

Rick Alvarez owns Redbud Hollow Auto Repair, a six-bay shop in Greenville, and he uses this to move every repair order from drop-off to pickup, with each customer's approval on record before a wrench turns.

AutomotiveWork ordersBoards4 tables · 5 views · 1 form · 1 dimension set · 1 portal · 1 dashboard · 1 digest · 1 notification · 1 stage rule set · 1 agent
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Shop board

Repair orders
Dropped off4
RO 2040: 2016 Honda CR-V, brake pads and rotorsGwendolyn Pembroke2016 Honda CR-V
RO 2041: 2015 Kia Sorento, check-engine light diagnosisPerpetua Dunmore2015 Kia Sorento
RO 2042: 2022 Chevrolet Equinox, oil change and multi-point inspectionChukwuma Ibekwe-Marsh2022 Chevrolet Equinox
RO 2043: 2017 Volkswagen Jetta, four-wheel alignmentSaskia Vandermolen2017 Volkswagen Jetta
Diagnosing5
RO 2044: 2012 Ford F-150, clutch replacementCasimir Ostrowski2012 Ford F-150
RO 2045: 2009 Volvo XC90, coolant leak repairSverre Lindgren2009 Volvo XC90
RO 2046: 2013 Jeep Wrangler, rear shocks and bushingsImelda Vasco-Pruitt2013 Jeep Wrangler
RO 2047: 2008 Buick Lucerne, transmission fluid serviceWinifred Harlowe-Kim2008 Buick Lucerne
RO 2048: 2014 Ram 1500, oxygen sensor replacementLeander Ashworth-Gill2014 Ram 1500
Needs approval6
RO 2049: 2018 Toyota Camry, brake pads and rotorsFolasade Adeyemi-Cross2018 Toyota Camry
RO 2050: 2014 Chevrolet Silverado, alternator replacementBartholomew Thorsby2014 Chevrolet Silverado
RO 2051: 2011 Nissan Altima, timing belt and water pumpRaimundo Ferreira-Hale2011 Nissan Altima
RO 2052: 2012 Audi A4, front struts and mountsThaddeus Penhallow2012 Audi A4
RO 2053: 2015 Subaru Outback, starter motor replacementLudmila Kowalski-Boone2015 Subaru Outback
1 more
Approved4
RO 2055: 2017 Mazda CX-5, battery and terminal replacementOdalys Whitlock-Ng2017 Mazda CX-5
RO 2056: 2021 Ford Escape, tire rotation and balanceNnamdi Achebe-Lowry2021 Ford Escape
RO 2057: 2010 Toyota Tacoma, front struts and mountsTobiah Brandtner-Okoye2010 Toyota Tacoma
RO 2058: 2019 Honda Civic, brake pads and rotorsAnnelise Sorensen-Dube2019 Honda Civic
In the bay6
RO 2059: 2016 Dodge Grand Caravan, transmission fluid serviceMateo Quintana-Frost2016 Dodge Grand Caravan
RO 2060: 2020 Hyundai Elantra, oil change and multi-point inspectionEsperanza Montoya-Bell2020 Hyundai Elantra
RO 2061: 2020 Kia Telluride, four-wheel alignmentTemperance Oyelowo-Ray2020 Kia Telluride
RO 2062: 2016 Honda CR-V, battery and terminal replacementGwendolyn Pembroke2016 Honda CR-V
RO 2063: 2019 Subaru Forester, check-engine light diagnosisCasimir Ostrowski2019 Subaru Forester
1 more
Ready for pickup5
RO 2065: 2015 Kia Sorento, a/c recharge and leak checkPerpetua Dunmore2015 Kia Sorento
RO 2066: 2013 Jeep Wrangler, tire rotation and balanceImelda Vasco-Pruitt2013 Jeep Wrangler
RO 2067: 2008 Buick Lucerne, coolant leak repairWinifred Harlowe-Kim2008 Buick Lucerne
RO 2068: 2014 Ram 1500, brake pads and rotorsLeander Ashworth-Gill2014 Ram 1500
RO 2069: 2012 Audi A4, oil change and multi-point inspectionThaddeus Penhallow2012 Audi A4
Picked up6
RO 2070: 2010 Toyota Tacoma, alternator replacementTobiah Brandtner-Okoye2010 Toyota Tacoma
RO 2071: 2018 Toyota Camry, oil change and multi-point inspectionFolasade Adeyemi-Cross2018 Toyota Camry
RO 2072: 2012 Ford F-150, brake pads and rotorsCasimir Ostrowski2012 Ford F-150
RO 2073: 2019 Honda Civic, tire rotation and balanceAnnelise Sorensen-Dube2019 Honda Civic
RO 2074: 2015 Subaru Outback, timing belt and water pumpLudmila Kowalski-Boone2015 Subaru Outback
1 more

Tables

Repair orders

36 sample rows · 14 columns

Every job in the shop from the minute the keys land on the counter until the owner drives away.

Repair orderCustomerVehicleWhat it needsStageDropped offPromised by
RO 2050: 2014 Chevrolet Silverado, alternator replacementBartholomew Thorsby2014 Chevrolet SilveradoAlternator replacementNeeds approvalOct 2, 11:50 AMOct 8, 9:00 PM
RO 2052: 2012 Audi A4, front struts and mountsThaddeus Penhallow2012 Audi A4Front struts and mountsNeeds approvalOct 2, 12:40 PMOct 10, 9:00 PM
RO 2049: 2018 Toyota Camry, brake pads and rotorsFolasade Adeyemi-Cross2018 Toyota CamryBrake pads and rotorsNeeds approvalOct 3, 12:00 PMOct 8, 9:00 PM
RO 2051: 2011 Nissan Altima, timing belt and water pumpRaimundo Ferreira-Hale2011 Nissan AltimaTiming belt and water pumpNeeds approvalOct 3, 1:30 PMOct 10, 9:00 PM
RO 2054: 2018 Nissan Rogue, a/c recharge and leak checkMarisol Delacruz-Tate2018 Nissan RogueA/C recharge and leak checkNeeds approvalOct 3, 5:15 PMOct 9, 9:00 PM
RO 2053: 2015 Subaru Outback, starter motor replacementLudmila Kowalski-Boone2015 Subaru OutbackStarter motor replacementNeeds approvalOct 4, 3:00 PMOct 8, 9:00 PM

Customers

22 sample rows · 9 columns

Everyone who has brought a car to the shop, how they like to be reached and what they have spent.

NameCustomer numberPhoneEmailLikes to be reached byFirst visitVehicles
Annelise Sorensen-DubeRH-1013(864) 555-0162annelise.sorensendube@pinecrestbox.netTextApr 13, 20252019 Honda Civic
Bartholomew ThorsbyRH-1006(864) 555-0155bartholomew.thorsby@bluegrassinbox.orgPhoneMar 10, 20202014 Chevrolet Silverado
Casimir OstrowskiRH-1002(864) 555-0151casimir.ostrowski@foothillpost.comPhoneJan 4, 20212012 Ford F-150, 2019 Subaru Forester
Chukwuma Ibekwe-MarshRH-1016(864) 555-0165chukwuma.ibekwemarsh@pinecrestbox.netTextJan 18, 20262022 Chevrolet Equinox
Esperanza Montoya-BellRH-1005(864) 555-0154esperanza.montoyabell@foothillpost.comTextJan 3, 20252020 Hyundai Elantra
Folasade Adeyemi-CrossRH-1003(864) 555-0152folasade.adeyemicross@bluegrassinbox.orgTextApr 18, 20242018 Toyota Camry
Gwendolyn PembrokeRH-1001(864) 555-0150gwendolyn.pembroke@pinecrestbox.netTextDec 5, 20222016 Honda CR-V
Imelda Vasco-PruittRH-1011(864) 555-0160imelda.vascopruitt@foothillpost.comTextJun 23, 20232013 Jeep Wrangler
Leander Ashworth-GillRH-1018(864) 555-0167leander.ashworthgill@bluegrassinbox.orgPhoneMay 19, 20222014 Ram 1500
Ludmila Kowalski-BooneRH-1022(864) 555-0171ludmila.kowalskiboone@pinecrestbox.netPhoneAug 27, 20222015 Subaru Outback
Marisol Delacruz-TateRH-1019(864) 555-0168marisol.delacruztate@pinecrestbox.netTextJun 12, 20252018 Nissan Rogue
Mateo Quintana-FrostRH-1014(864) 555-0163mateo.quintanafrost@foothillpost.comEmailOct 1, 20232016 Dodge Grand Caravan

10 more rows

Vehicles

23 sample rows · 5 columns

Every car and truck the shop has worked on, with its plate and the miles at the last visit.

VehiclePlateMiles at last visitOwnerRepair orders
2008 Buick LucerneRHH-403698,400Winifred Harlowe-KimRO 2047: 2008 Buick Lucerne, transmission fluid service, RO 2067: 2008 Buick Lucerne, coolant leak repair
2009 Volvo XC90RHH-4025172,900Sverre LindgrenRO 2045: 2009 Volvo XC90, coolant leak repair, RO 2064: 2009 Volvo XC90, brake pads and rotors
2010 Toyota TacomaRHH-4033189,400Tobiah Brandtner-OkoyeRO 2057: 2010 Toyota Tacoma, front struts and mounts, RO 2070: 2010 Toyota Tacoma, alternator replacement
2011 Nissan AltimaRHH-4029151,000Raimundo Ferreira-HaleRO 2051: 2011 Nissan Altima, timing belt and water pump
2012 Audi A4RHH-4041132,500Thaddeus PenhallowRO 2052: 2012 Audi A4, front struts and mounts, RO 2069: 2012 Audi A4, oil change and multi-point inspection
2012 Ford F-150RHH-4022164,200Casimir OstrowskiRO 2044: 2012 Ford F-150, clutch replacement, RO 2072: 2012 Ford F-150, brake pads and rotors
2013 Jeep WranglerRHH-4032128,800Imelda Vasco-PruittRO 2046: 2013 Jeep Wrangler, rear shocks and bushings, RO 2066: 2013 Jeep Wrangler, tire rotation and balance
2014 Chevrolet SilveradoRHH-4027141,300Bartholomew ThorsbyRO 2050: 2014 Chevrolet Silverado, alternator replacement
2014 Ram 1500RHH-4039147,100Leander Ashworth-GillRO 2048: 2014 Ram 1500, oxygen sensor replacement, RO 2068: 2014 Ram 1500, brake pads and rotors
2015 Kia SorentoRHH-4030109,700Perpetua DunmoreRO 2041: 2015 Kia Sorento, check-engine light diagnosis, RO 2065: 2015 Kia Sorento, a/c recharge and leak check
2015 Subaru OutbackRHH-4043112,800Ludmila Kowalski-BooneRO 2053: 2015 Subaru Outback, starter motor replacement, RO 2074: 2015 Subaru Outback, timing belt and water pump
2016 Dodge Grand CaravanRHH-4035123,600Mateo Quintana-FrostRO 2059: 2016 Dodge Grand Caravan, transmission fluid service

11 more rows

Forms and booking

New customer sign-up

Form
New customer sign-upThe sheet at the front counter and the link texted to a first-time caller.
What name should the repair order carry? *
Which number should the shop call about your car?
Which email should the estimate go to?
How do you like to hear from us?PhoneTextEmail
Save my details

Dashboards

Shop work and money

Repair orders
Estimates waiting on a yes$4,230
Estimated by stage
  • Dropped off$0
  • Diagnosing$0
  • Needs approval$4,230
  • Approved$2,160
  • In the bay$1,573
  • Ready for pickup$1,403
  • Picked up$2,568
Orders by technician36
Orders by approval method
  • Text message9
  • Phone call10
  • In person2

Also included

  • Shop boardStage rules
  • My car at Redbud HollowClient portal
  • Estimates waiting on a yesDigest
  • Estimate readyNotificationWhen an order reaches Needs approval, the service advisor is told to call the customer.

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