Motorcycle shop

Silverbirch Heights Moto · Motorcycle shop · Boulder, CO

Kofi Eberhardt is the service writer at Silverbirch Heights Moto, a motorcycle service shop, and uses this to follow every job from the rider's request through the signed estimate to done and paid.

Automotive Work ordersDocuments and e-sign4 tables · 6 views · 1 form · 1 digest · 1 document · 1 notification · 1 stage rule set · 1 agent

Use this template

Job board

Work orders

Requested3

Suzuki V-Strom 650: Tires mounted and balancedWO-26-4302016 Suzuki V-Strom 650

Harley-Davidson Sportster 883: Oil and filter changeWO-26-4312014 Harley-Davidson Sportster 883

Honda CB500X: Winter storage prepWO-26-4322021 Honda CB500X

Estimate sent4

Ducati Monster 821: Valve clearance checkWO-26-4262018 Ducati Monster 821

Kawasaki Versys 650: Annual serviceWO-26-4272017 Kawasaki Versys 650

BMW R1250GS: Chain and sprocketsWO-26-4282022 BMW R1250GS

Triumph Bonneville T120: Electrical diagnosisWO-26-4292019 Triumph Bonneville T120

Approved4

Yamaha XSR700: Oil and filter changeWO-26-4222019 Yamaha XSR700

Ducati Scrambler Icon: Tires mounted and balancedWO-26-4232017 Ducati Scrambler Icon

Kawasaki Ninja 400: Winter storage prepWO-26-4242020 Kawasaki Ninja 400

Yamaha MT-07: Brake serviceWO-26-4252020 Yamaha MT-07

In shop5

Honda Africa Twin: Fork seal replacementWO-26-4172020 Honda Africa Twin

Indian Scout: Electrical diagnosisWO-26-4182017 Indian Scout

Husqvarna Svartpilen 401: Brake serviceWO-26-4192021 Husqvarna Svartpilen 401

Suzuki SV650: Annual serviceWO-26-4202018 Suzuki SV650

Aprilia Tuono 660: Chain and sprocketsWO-26-4212022 Aprilia Tuono 660

Done6

Honda Rebel 500: Tires mounted and balancedWO-26-4112020 Honda Rebel 500

Triumph Tiger 900: Annual serviceWO-26-4122021 Triumph Tiger 900

Yamaha Ténéré 700: Chain and sprocketsWO-26-4132022 Yamaha Ténéré 700

Kawasaki Z650: Brake serviceWO-26-4142019 Kawasaki Z650

Moto Guzzi V7 Stone: Valve clearance checkWO-26-4152018 Moto Guzzi V7 Stone

1 more

Paid10

Triumph Bonneville T120: Oil and filter changeWO-26-4012019 Triumph Bonneville T120

Honda CB500X: Tires mounted and balancedWO-26-4022021 Honda CB500X

Yamaha MT-07: Chain and sprocketsWO-26-4032020 Yamaha MT-07

Ducati Monster 821: Annual serviceWO-26-4042018 Ducati Monster 821

Kawasaki Versys 650: Brake serviceWO-26-4052017 Kawasaki Versys 650

5 more

Tables

Work orders

32 sample rows · 19 columns

Each service job from the first request to the day the rider pays.

Job	Work order number	Bike	Service	Stage	Asked on	Drop-off
Triumph Bonneville T120: Oil and filter change	WO-26-401	2019 Triumph Bonneville T120	Oil and filter change	Paid	Aug 2, 2026	Aug 5, 2026
Honda CB500X: Tires mounted and balanced	WO-26-402	2021 Honda CB500X	Tires mounted and balanced	Paid	Aug 8, 2026	Aug 12, 2026
Yamaha MT-07: Chain and sprockets	WO-26-403	2020 Yamaha MT-07	Chain and sprockets	Paid	Aug 14, 2026	Aug 19, 2026
Ducati Monster 821: Annual service	WO-26-404	2018 Ducati Monster 821	Annual service	Paid	Aug 24, 2026	Aug 26, 2026
Kawasaki Versys 650: Brake service	WO-26-405	2017 Kawasaki Versys 650	Brake service	Paid	Aug 28, 2026	Aug 31, 2026
BMW R1250GS: Valve clearance check	WO-26-406	2022 BMW R1250GS	Valve clearance check	Paid	Sep 2, 2026	Sep 6, 2026
Suzuki V-Strom 650: Fork seal replacement	WO-26-407	2016 Suzuki V-Strom 650	Fork seal replacement	Paid	Sep 5, 2026	Sep 10, 2026
Harley-Davidson Sportster 883: Electrical diagnosis	WO-26-408	2014 Harley-Davidson Sportster 883	Electrical diagnosis	Paid	Sep 13, 2026	Sep 15, 2026
Royal Enfield Interceptor 650: Oil and filter change	WO-26-409	2023 Royal Enfield Interceptor 650	Oil and filter change	Paid	Sep 16, 2026	Sep 19, 2026
KTM 390 Duke: Winter storage prep	WO-26-410	2022 KTM 390 Duke	Winter storage prep	Paid	Sep 19, 2026	Sep 23, 2026
Honda Rebel 500: Tires mounted and balanced	WO-26-411	2020 Honda Rebel 500	Tires mounted and balanced	Done	Sep 19, 2026	Sep 24, 2026
Triumph Tiger 900: Annual service	WO-26-412	2021 Triumph Tiger 900	Annual service	Done	Sep 24, 2026	Sep 26, 2026

20 more rows

Customer bikes

24 sample rows · 12 columns

Every motorcycle the shop services, with its owner, mileage and service history.

Bike	Make	Model	Model year	Odometer	Owner	Owner phone
2014 Harley-Davidson Sportster 883	Harley-Davidson	Sportster 883	2,014	19,800	Hesper Adeyinka	(720) 555-0117
2016 Suzuki V-Strom 650	Suzuki	V-Strom 650	2,016	38,900	Gunnar Ellingsworth	(720) 555-0116
2017 Ducati Scrambler Icon	Ducati	Scrambler Icon	2,017	24,600	Wolfram Esperanza	(720) 555-0132
2017 Indian Scout	Indian	Scout	2,017	14,100	Rosamund Ito-Calloway	(720) 555-0127
2017 Kawasaki Versys 650	Kawasaki	Versys 650	2,017	31,200	Everett Takahara	(720) 555-0114
2018 Ducati Monster 821	Ducati	Monster 821	2,018	22,100	Dolores Treviño-Hart	(720) 555-0113
2018 Moto Guzzi V7 Stone	Moto Guzzi	V7 Stone	2,018	12,900	Osric Vandenberg	(720) 555-0124
2018 Suzuki SV650	Suzuki	SV650	2,018	20,500	Thessaly Okonkwo-Vance	(720) 555-0129
2019 BMW F850GS	BMW	F850GS	2,019	21,700	Petronella Haas-Mbeki	(720) 555-0125
2019 Kawasaki Z650	Kawasaki	Z650	2,019	15,600	Nerys Tolliver	(720) 555-0123
2019 Triumph Bonneville T120	Triumph	Bonneville T120	2,019	14,200	Ambrose Whitlow	(720) 555-0110
2019 Yamaha XSR700	Yamaha	XSR700	2,019	13,300	Vesper Lindholm	(720) 555-0131

12 more rows

Parts used

50 sample rows · 6 columns

The parts fitted on a job, with the quantity and what the shop charged for each.

Part line	Work order	Part number	Quantity	Price each	Line total
WO-26-401: Drain plug washer	Triumph Bonneville T120: Oil and filter change	23757	4	$3.25	$13
WO-26-401: Oil filter	Triumph Bonneville T120: Oil and filter change	65186	3	$14.50	$43.50
WO-26-401: Synthetic 10W-40 oil, 4 qt	Triumph Bonneville T120: Oil and filter change	81550	1	$46	$46
WO-26-402: Front tire	Honda CB500X: Tires mounted and balanced	76681	1	$154	$154
WO-26-402: Rear tire	Honda CB500X: Tires mounted and balanced	99785	1	$168	$168
WO-26-403: 520 O-ring chain	Yamaha MT-07: Chain and sprockets	14953	1	$118	$118
WO-26-403: Front sprocket	Yamaha MT-07: Chain and sprockets	35532	1	$34	$34
WO-26-403: Rear sprocket	Yamaha MT-07: Chain and sprockets	57451	1	$71	$71
WO-26-404: Air filter	Ducati Monster 821: Annual service	17832	1	$36	$36
WO-26-404: Oil and filter kit	Ducati Monster 821: Annual service	26352	1	$62	$62
WO-26-405: Brake fluid	Kawasaki Versys 650: Brake service	67179	4	$14	$56
WO-26-405: Front brake pads	Kawasaki Versys 650: Brake service	22044	1	$58	$58

38 more rows

Also included

Service authorizationDocumentThe estimate each rider signs before the shop starts work on the bike.
Job boardStage rules
Bike readyNotificationLets the service writer know the moment a job is finished so the rider can be called.
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RO 2040: 2016 Honda CR-V, brake pads and rotors	Brake pads and rotors	Dropped off
RO 2041: 2015 Kia Sorento, check-engine light diagnosis	Check-engine light diagnosis	Dropped off
RO 2042: 2022 Chevrolet Equinox, oil change and multi-point inspection	Oil change and multi-point inspection	Dropped off
RO 2043: 2017 Volkswagen Jetta, four-wheel alignment	Four-wheel alignment	Dropped off

Ansel Wickersham	+1 208 555 0110	ansel.wickersham@ridgelinepostbox.net
Rosalind Tennyson	+1 208 555 0111	rosalind.tennyson@ridgelinepostbox.net
Dario Fontaine-Ruiz	+1 208 555 0112	dario.fontaineruiz@ridgelinepostbox.net
Imogen Kestrelwood	+1 208 555 0113	imogen.kestrelwood@ridgelinepostbox.net

Squealing brakes before the school run are a warning, not a quirk	LL-2301	Facebook post
August letter: get the brakes looked at before school starts	LL-2306	Newsletter
How we measure brake pad thickness, in millimetres	LL-2311	Instagram post
Brake inspection with every oil change through Labor Day	LL-2316	Google Business post

Tomas Reyes-Whitlock	Master technician	Full-time
Anneliese Brodkin	Master technician	Full-time
Kwabena Pettigrew	Master technician	Full-time
Ravenna Quennell-Abioye	Line technician	Full-time

Charged twice for the September renewal	JC-26-101	Billing question
Wants to upgrade to Shine	JC-26-102	Plan change
Scratch on the rear quarter panel	JC-26-103	Damage claim
Brush left streaks across the hood	JC-26-104	Tunnel complaint

Triple foam conditioner	CW-4102	Soaps and chemicals
High-pH presoak	CW-4107	Soaps and chemicals
Low-pH presoak	CW-4113	Soaps and chemicals
Wheel cleaner, acid-free	CW-4121	Soaps and chemicals

Job board

Tables

Work orders

Customer bikes

Parts used

Also included

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