HOA management

Emberwick Harbor Community Management · HOA management · Mount Pleasant, SC

Sunniva Kowalczuk is the community manager at Emberwick Harbor Community Management, which runs four homeowners associations near Charleston, and she prices every owner request on a fee list, collects the owner's signature on each approval and keeps after the bills nobody has paid.

Real estateBillingDocuments and e-sign5 tables · 7 views · 2 forms · 1 dimension set · 1 dashboard · 1 digest · 1 document · 1 notification · 1 stage rule set · 1 agent
Use this template

Request board

Homeowner requests
Received4
Architectural review for Valkenburg, 7 Heron Pilings CtIngeborg ValkenburgArchitectural review
Clubhouse rental, half day for Pennington, Unit 2B, 22 Ibis Run LnOdette Pennington-MwangiClubhouse rental, half day
Resale certificate package for Quillfeather, Unit 311, 5 Gullwing PtDesmond QuillfeatherResale certificate package
Pool guest pass book for Nakagawa, 15 Pennyroyal RowPhilippa Nakagawa-ColePool guest pass book
Approved5
Architectural review for Delacroix, 12 Cordgrass Landing DrMarguerite Delacroix-BoydArchitectural review
Clubhouse rental, full day for Oyelaran, Unit 3A, 18 Ibis Run LnPriyanka Oyelaran-FrostClubhouse rental, full day
Move-in elevator reservation for Lindgren, 3 Pennyroyal RowZenobia Lindgren-OrtizMove-in elevator reservation
Architectural review for Okonjo, Unit 204, 5 Gullwing PtRosalind Okonjo-MarshArchitectural review
Resale certificate package for Parsimmon, Unit 402, 5 Gullwing PtWendell Parsimmon-ItoResale certificate package
Invoiced8
Clubhouse rental, half day for Mutiso, 44 Cordgrass Landing DrTobias Mutiso-EllisonClubhouse rental, half day
Resale certificate package for Hollingsworth, 23 Cordgrass Landing DrEvander Hollingsworth-NairResale certificate package
Gate fob replacement for Aaltonen, Unit 8D, 22 Ibis Run LnLinus Aaltonen-PrietoGate fob replacement
Architectural review for Strand, Unit 118, 5 Gullwing PtOttoline Strand-AbaraArchitectural review
Pool guest pass book for Tavares, 9 Pennyroyal RowAnselm Tavares-RookePool guest pass book
3 more
Overdue5
Architectural review for Valdespino, Unit 5C, 18 Ibis Run LnCasimir ValdespinoArchitectural review
Clubhouse rental, full day for Quillfeather, Unit 311, 5 Gullwing PtDesmond QuillfeatherClubhouse rental, full day
Violation notice fee for Valkenburg, 7 Heron Pilings CtIngeborg ValkenburgViolation notice fee
Resale certificate package for Tavares, 9 Pennyroyal RowAnselm Tavares-RookeResale certificate package
Clubhouse rental, half day for Oduya, Unit 6A, 18 Ibis Run LnBeatrice Oduya-SandovalClubhouse rental, half day
Paid13
Clubhouse rental, full day for Delacroix, 12 Cordgrass Landing DrMarguerite Delacroix-BoydClubhouse rental, full day
Resale certificate package for Mutiso, 44 Cordgrass Landing DrTobias Mutiso-EllisonResale certificate package
Architectural review for Hollingsworth, 23 Cordgrass Landing DrEvander Hollingsworth-NairArchitectural review
Gate fob replacement for Oyelaran, Unit 3A, 18 Ibis Run LnPriyanka Oyelaran-FrostGate fob replacement
Clubhouse rental, half day for Aaltonen, Unit 8D, 22 Ibis Run LnLinus Aaltonen-PrietoClubhouse rental, half day
8 more
Declined2
Move-in elevator reservation for Valdespino, Unit 5C, 18 Ibis Run LnCasimir ValdespinoMove-in elevator reservation
Clubhouse rental, full day for Pennington, Unit 2B, 22 Ibis Run LnOdette Pennington-MwangiClubhouse rental, full day

Tables

Homeowner requests

37 sample rows · 18 columns

Every request an owner sends the office, from the first email to the last dollar: what it costs, who approved it and whether it is paid.

RequestHomeownerServiceHandled byReceived onDecided onFee charged
Pool guest pass book for Nakagawa, 15 Pennyroyal RowPhilippa Nakagawa-ColePool guest pass book—Oct 4, 2026—$40
Resale certificate package for Quillfeather, Unit 311, 5 Gullwing PtDesmond QuillfeatherResale certificate package—Oct 3, 2026—$275
Architectural review for Valkenburg, 7 Heron Pilings CtIngeborg ValkenburgArchitectural review—Oct 2, 2026—$150
Clubhouse rental, half day for Pennington, Unit 2B, 22 Ibis Run LnOdette Pennington-MwangiClubhouse rental, half day—Sep 30, 2026—$180
Move-in elevator reservation for Lindgren, 3 Pennyroyal RowZenobia Lindgren-OrtizMove-in elevator reservationLucan PierrepontSep 28, 2026Oct 1, 2026$100
Resale certificate package for Parsimmon, Unit 402, 5 Gullwing PtWendell Parsimmon-ItoResale certificate packageHenrietta Vasquez-RaoSep 27, 2026Sep 29, 2026$275
Architectural review for Delacroix, 12 Cordgrass Landing DrMarguerite Delacroix-BoydArchitectural reviewHenrietta Vasquez-RaoSep 26, 2026Sep 30, 2026$150
Pool guest pass book for Tavares, 9 Pennyroyal RowAnselm Tavares-RookePool guest pass bookEsmerelda Tran-HollowaySep 25, 2026Sep 29, 2026$40
Resale certificate package for Hollingsworth, 23 Cordgrass Landing DrEvander Hollingsworth-NairResale certificate packageLucan PierrepontSep 24, 2026Sep 28, 2026$275
Clubhouse rental, full day for Oyelaran, Unit 3A, 18 Ibis Run LnPriyanka Oyelaran-FrostClubhouse rental, full dayEsmerelda Tran-HollowaySep 23, 2026Sep 25, 2026$320
Clubhouse rental, half day for Mutiso, 44 Cordgrass Landing DrTobias Mutiso-EllisonClubhouse rental, half dayEsmerelda Tran-HollowaySep 22, 2026Sep 25, 2026$180
Move-in elevator reservation for Achterberg, 91 Heron Pilings CtFolasade Achterberg-KimMove-in elevator reservationBarnaby Oduya-LindqvistSep 21, 2026Sep 24, 2026$100

25 more rows

Homeowners

18 sample rows · 12 columns

The owners the office serves, which community and home they are in and what they have asked for.

HomeownerCommunityHomePhoneEmailOwner sinceOn autopay
Anselm Tavares-RookePennyroyal Row Cottages9 Pennyroyal Row(843) 555-0154anselm.tavares@lowcountrypostal.netJul 23, 2021No
Beatrice Oduya-SandovalIbis Run TownhomesUnit 6A, 18 Ibis Run Ln(843) 555-0157beatrice.oduya@marshlightmail.netDec 5, 2022Yes
Casimir ValdespinoIbis Run TownhomesUnit 5C, 18 Ibis Run Ln(843) 555-0146casimir.valdespino@lowcountrypostal.netAug 23, 2019No
Caspian Ferreira-DoylePennyroyal Row Cottages21 Pennyroyal Row(843) 555-0156caspian.ferreira@lowcountrypostal.netMar 26, 2019No
Desmond QuillfeatherGullwing Point CondominiumsUnit 311, 5 Gullwing Pt(843) 555-0150desmond.quillfeather@lowcountrypostal.netJan 3, 2025No
Evander Hollingsworth-NairCordgrass Landing Villas23 Cordgrass Landing Dr(843) 555-0144evander.hollingsworth@lowcountrypostal.netOct 31, 2021Yes
Folasade Achterberg-KimCordgrass Landing Villas91 Heron Pilings Ct(843) 555-0143folasade.achterbergkim@marshlightmail.netNov 4, 2024No
Ingeborg ValkenburgCordgrass Landing Villas7 Heron Pilings Ct(843) 555-0142ingeborg.valkenburg@lowcountrypostal.netApr 10, 2018No
Linus Aaltonen-PrietoIbis Run TownhomesUnit 8D, 22 Ibis Run Ln(843) 555-0148linus.aaltonen@lowcountrypostal.netAug 27, 2022Yes
Marguerite Delacroix-BoydCordgrass Landing Villas12 Cordgrass Landing Dr(843) 555-0140marguerite.delacroixboyd@lowcountrypostal.netMar 10, 2020Yes
Odette Pennington-MwangiIbis Run TownhomesUnit 2B, 22 Ibis Run Ln(843) 555-0147odette.penningtonmwangi@marshlightmail.netAug 11, 2025No
Ottoline Strand-AbaraGullwing Point CondominiumsUnit 118, 5 Gullwing Pt(843) 555-0151ottoline.strand@marshlightmail.netSep 22, 2017Yes

6 more rows

Communities

4 sample rows · 4 columns

The associations the company manages and how many homes each holds.

CommunityCityStateHomes
Cordgrass Landing VillasMount PleasantSC96
Gullwing Point CondominiumsCharlestonSC60
Ibis Run TownhomesCharlestonSC88
Pennyroyal Row CottagesJohns IslandSC42

Fee list

9 sample rows · 4 columns

What the office charges for each kind of request.

ServiceCodeCategoryFee
Architectural reviewAR-100Reviews$150
Clubhouse rental, full dayCF-130Rentals$320
Clubhouse rental, half dayCH-120Rentals$180
Gate fob replacementGT-140Access$45
Move-in elevator reservationMV-160Reservations$100
Pool guest pass bookPS-170Reservations$40
Resale certificate packageRC-110Closings$275
Extra gate remoteRM-150Access$60
Violation notice feeVF-180Compliance$75

Forms and booking

Owner request

Form
Owner requestThe page where a homeowner asks the office for a review, a rental or a certificate.
What are you asking for? *
Which homeowner account is it for? *
Which service is closest? *
What day are you sending it? *
Send to the office

New homeowner

Form
New homeownerWhat the front office fills in when a home changes hands.
What is the new owner's name? *
Which community is the home in? *
Which home is it?
Which number reaches the owner?
Where should notices go?
Add the owner

Dashboards

Requests and billing

Homeowner requests
Requests by status
  • Received4
  • Approved5
  • Invoiced8
  • Overdue5
  • Paid13
  • Declined2
Fees charged by status
  • Received$645
  • Approved$995
  • Invoiced$925
  • Overdue$1,000
  • Paid$2,075
  • Declined$0
Requests by service37

Also included

  • Approval and use agreementDocumentThe agreement an owner signs when a review is approved or a clubhouse date is held.
  • Request boardStage rules
  • Overdue requestsDigest
  • Request overdueNotificationTells the accounts clerk when an owner's bill passes its due date so the reminder letter can go out.