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Fleet maintenance

Hazelmere Point Fleet Services · Fleet maintenance · Spokane, WA

Tavi Draycott is the maintenance manager at Hazelmere Point Fleet Services, a fleet maintenance garage in Spokane, and uses one picture board of tips, flyers and issues to keep the shop's news going out on time.

AutomotiveContentGallery4 tables · 6 views · 1 form · 1 dashboard · 1 stage rule set · 1 agent
Use this template

Shop news wall

Tips, flyers and issues
W
Washer fluid rated for freezing, and why it mattersWinter readinessFacebook post
R
Reading a dashboard warning light without panicPreventive maintenance tipsNewsletter issue
W
Winter tire swap days at the shopWinter readinessFlyer
W
Wiper blades and washer fluid, the cheapest fix of the yearPreventive maintenance tipsMaintenance tip
A
A short driver refresher we held in the bayDriver safety remindersCustomer story
F
Fluid leaks: when a stain on the lot means a towPreventive maintenance tipsFacebook post
B
Block heaters and battery blankets: do they pay off?Winter readinessMaintenance tip
C
Cooling system checks before a hot weekPreventive maintenance tipsFlyer

Tables

Tips, flyers and issues

27 sample rows · 13 columns

Every tip, flyer, post and newsletter issue, with its picture, where it goes and where it stands.

TitleSeriesKindStatusGoes toWriterGoes out
A short driver refresher we held in the bayDriver safety remindersCustomer storyPublishedShop Facebook pageIlsabet Rowntree-PaceSep 28, 2026
A tour of the new alignment rackNew bays and shop upgradesFacebook postPublishedShop Facebook pageIlsabet Rowntree-PaceJun 8, 2026
Backing up with a spotter: a reminder before peak seasonDriver safety remindersFlyerPublishedCounter flyer rackTavi DraycottAug 10, 2026
Bay four is open: what it means for turnaroundNew bays and shop upgradesCustomer storyPublishedFleet managers newsletterTavi DraycottMay 18, 2026
Belts and hoses: ten minutes at the walk-aroundPreventive maintenance tipsMaintenance tipReviewFleet managers newsletterIlsabet Rowntree-Pace—
Block heaters and battery blankets: do they pay off?Winter readinessMaintenance tipPublishedShop Facebook pageIlsabet Rowntree-PaceSep 14, 2026
Brake pads: the three signs a driver should reportPreventive maintenance tipsMaintenance tipPublishedShop Facebook pageIlsabet Rowntree-PaceAug 3, 2026
Check tire pressure on the first of every monthPreventive maintenance tipsMaintenance tipPublishedShop Facebook pageTavi DraycottJul 6, 2026
Cooling system checks before a hot weekPreventive maintenance tipsFlyerPublishedCounter flyer rackIlsabet Rowntree-PaceSep 7, 2026
Customer story idea: a bakery's six-van route and its service planFleet customer storiesCustomer storyIdeaFleet managers newsletterTavi Draycott—
Customer story outline: a landscaper who went from breakdowns to a scheduleFleet customer storiesCustomer storyDraftingShop Facebook pageIlsabet Rowntree-Pace—
De-icing a lot without wrecking your concreteWinter readinessNewsletter issueDraftingFleet managers newsletterTavi Draycott—

15 more rows

Series

5 sample rows · 9 columns

The running themes the pieces belong to, with who owns each and when it runs.

SeriesWhat it is forStageStartsEndsOwnerTips, flyers and issues
New bays and shop upgradesTell customers what the shop expansion changes for them.WrappedMay 11, 2026Jul 13, 2026Tavi DraycottBay four is open: what it means for turnaround, A tour of the new alignment rack, Open house photos and thanks
Preventive maintenance tipsKeep fleet managers booking service before something breaks.RunningJun 29, 2026Dec 28, 2026Tavi DraycottCheck tire pressure on the first of every month, What a missed oil change really costs a delivery van, Brake pads: the three signs a driver should report, Why we log every battery test in the van's file, Cooling system checks before a hot week, Fluid leaks: when a stain on the lot means a tow, Wiper blades and washer fluid, the cheapest fix of the year, Reading a dashboard warning light without panic, Belts and hoses: ten minutes at the walk-around, Our service interval chart, in one page
Driver safety remindersShort reminders that managers can pass on to drivers.RunningJul 6, 2026Jan 11, 2027Tavi DraycottThe pre-trip walk-around every driver should do, Backing up with a spotter: a reminder before peak season, Report it early: the damage form that saves a repair bill, A short driver refresher we held in the bay, Mirror and camera setup for tall vans, Tire wear patterns your drivers can spot, Fuel use and idling: what the telematics showed us
Winter readinessGet customer vans ready before the first freeze.RunningAug 17, 2026Nov 30, 2026Ilsabet Rowntree-PaceWinter checklist for vans that start before sunrise, Block heaters and battery blankets: do they pay off?, Winter tire swap days at the shop, Washer fluid rated for freezing, and why it matters, De-icing a lot without wrecking your concrete
Fleet customer storiesNamed stories once customers agree.PlanningOct 19, 2026Feb 22, 2027Ilsabet Rowntree-PaceCustomer story idea: a bakery's six-van route and its service plan, Customer story outline: a landscaper who went from breakdowns to a schedule

Lists and pages

3 sample rows · 4 columns

The mailing list, page and shop notice board a piece goes to, with how many people each reaches.

NameWherePeople reachedNote
Counter flyer rackPrint85People who pick up service paperwork each week.
Fleet managers newsletterEmail list640One contact per customer company.
Shop Facebook pageFacebook1,920Followers, mostly drivers and local owners.

Views

Pipeline

Tips, flyers and issues
Idea2
Fuel use and idling: what the telematics showed usDriver safety remindersNewsletter issue
Customer story idea: a bakery's six-van route and its service planFleet customer storiesCustomer story
Drafting3
Our service interval chart, in one pagePreventive maintenance tipsFlyer
De-icing a lot without wrecking your concreteWinter readinessNewsletter issue
Customer story outline: a landscaper who went from breakdowns to a scheduleFleet customer storiesCustomer story
Review3
Belts and hoses: ten minutes at the walk-aroundPreventive maintenance tipsMaintenance tip
Mirror and camera setup for tall vansDriver safety remindersMaintenance tip
Tire wear patterns your drivers can spotDriver safety remindersFacebook post
Scheduled4
Wiper blades and washer fluid, the cheapest fix of the yearPreventive maintenance tipsMaintenance tip
Reading a dashboard warning light without panicPreventive maintenance tipsNewsletter issue
Winter tire swap days at the shopWinter readinessFlyer
Washer fluid rated for freezing, and why it mattersWinter readinessFacebook post
Published15
Check tire pressure on the first of every monthPreventive maintenance tipsMaintenance tip
What a missed oil change really costs a delivery vanPreventive maintenance tipsNewsletter issue
Brake pads: the three signs a driver should reportPreventive maintenance tipsMaintenance tip
Why we log every battery test in the van's filePreventive maintenance tipsMaintenance tip
Cooling system checks before a hot weekPreventive maintenance tipsFlyer
10 more

Forms and booking

Suggest a tip or flyer

Form
Suggest a tip or flyerWhere a mechanic or service writer drops an idea for a tip, flyer or issue.
What is the working title? *
Which series does it belong to? *
What kind of piece is it? *Maintenance tipNewsletter issueFacebook postCustomer storyFlyer
Where should it go?
What should a fleet manager take away?
Add to the plan

Dashboards

Shop news numbers

Tips, flyers and issues
Pieces by stage
  • Published15
  • Scheduled4
  • Review3
  • Drafting3
  • Idea2
Spend by kind of piece
  • Maintenance tip$170
  • Newsletter issue$435
  • Flyer$500
  • Facebook post$205
  • Customer story$315
Spend on scheduled pieces$265

Also included

  • Shop news pipelineStage rules

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