Collision repair

Orchardine Harbor Collision · Collision repair · Duluth, MN

Gideon Balogun writes the estimates at Orchardine Harbor Collision, a Duluth collision repair center, and he reads each week's billing, labor hours and days in the shop by claim type from one screen instead of a spreadsheet.

AutomotiveReportingDashboards5 tables · 6 views · 1 form · 1 dimension set · 1 dashboard · 1 drill-down · 1 digest · 1 stage rule set · 1 agent
Use this template

Shop board

Repair jobs
Estimate written3
OH-23002020 Ram ProMaster vanAnselm Wexler-Ndiaye
OH-23032018 Mazda CX-9Delphine Varga-Holloway
OH-23062022 Honda PilotTobiah Linden-Takahashi
Approved2
OH-22942016 Ford FusionCasper Rasmussen-Okoye
OH-22972023 Kia SportageBeatrix Obi-Ravenscroft
In the shop4
OH-22822020 Hyundai Santa FeDariusz Bellamy-Chukwu
OH-22852019 Nissan FrontierMaribel Moss-Adler
OH-22882022 Chevrolet TraverseLucan Szymanski-Boateng
OH-22912021 Jeep WranglerOttoline Ekström-Adebayo
Waiting on parts3
OH-22732017 Honda AccordNoor Delgado-Finch
OH-22762023 Ford MaverickCormac Hargrove-Tanaka
OH-22792018 Toyota HighlanderPellam Ridge Plumbing Crew
Paint3
OH-22642022 Subaru CrosstrekJarek Vandermeer-Osei
OH-22672019 Dodge Grand CaravanTemperance Halvorsen-Rao
OH-22702021 Chevrolet ColoradoAnsgar Marchetti-Oyelaran
Ready for pickup4
OH-22522018 Buick EnclaveMateusz Mbeki-Lund
OH-22552022 Ford Transit vanIsolde Lindqvist-Ferreira
OH-22582020 GMC SierraKwabena Kowalczyk-Mensah
OH-22612016 Toyota CamryRosalind Strand-Okafor
Delivered17
OH-22012019 Subaru OutbackZephaniah Fairweather-Diaz
OH-22042021 Ford F-150Thaddeus Castellan-Pryor
OH-22072018 Honda CR-VIngrid Quinlan-Abara
OH-22102022 Toyota TacomaObadiah Petrov-Sutherland
OH-22132020 Chevrolet EquinoxPhilomena Sorensen-Kamara
12 more

Tables

Repair jobs

36 sample rows · 19 columns

Every vehicle in the shop from estimate to delivery, with what was billed and how long it sat.

JobVehicleCustomerClaim typeInsurerClaim numberStatus
OH-23002020 Ram ProMaster vanAnselm Wexler-NdiayeOut of pocket——Estimate written
OH-23032018 Mazda CX-9Delphine Varga-HollowayInsurer, customer's shop choiceLakeshore Grange InsuranceCL-4369246Estimate written
OH-23062022 Honda PilotTobiah Linden-TakahashiDirect repair programTamarack Shield GroupCL-4377165Estimate written
OH-22942016 Ford FusionCasper Rasmussen-OkoyeInsurer, customer's shop choiceCobalt Meridian MutualCL-4345489Approved
OH-22972023 Kia SportageBeatrix Obi-RavenscroftDirect repair programCobalt Meridian MutualCL-4353408Approved
OH-22912021 Jeep WranglerOttoline Ekström-AdebayoDirect repair programPinnacle Reach InsuranceCL-4337570In the shop
OH-22822020 Hyundai Santa FeDariusz Bellamy-ChukwuDirect repair programTamarack Shield GroupCL-4313813In the shop
OH-22852019 Nissan FrontierMaribel Moss-AdlerInsurer, customer's shop choiceLakeshore Grange InsuranceCL-4321732In the shop
OH-22882022 Chevrolet TraverseLucan Szymanski-BoatengOut of pocket——In the shop
OH-22522018 Buick EnclaveMateusz Mbeki-LundDirect repair programHarborlight CasualtyCL-4234623Ready for pickup
OH-22642022 Subaru CrosstrekJarek Vandermeer-OseiDirect repair programHarborlight CasualtyCL-4266299Paint
OH-22552022 Ford Transit vanIsolde Lindqvist-FerreiraOut of pocket——Ready for pickup

24 more rows

Customers

36 sample rows · 6 columns

The drivers and fleets who bring vehicles in, with how much each has been billed.

NamePhoneEmailTownJobs
Anneliese Aldridge-Nakata(218) 555-0120anneliese.aldridge@saltmarshpostal.orgCloquetOH-2231
Anselm Wexler-Ndiaye(218) 555-0143anselm.wexler@northlakeinboxmail.netProctorOH-2300
Ansgar Marchetti-Oyelaran(218) 555-0133ansgar.marchetti@duluthsidemail.comCarltonOH-2270
Bartholomew Okpara-Lindgren(218) 555-0117bartholomew.okpara@saltmarshpostal.orgSuperiorOH-2222
Beatrix Obi-Ravenscroft(218) 555-0142beatrix.obi@duluthsidemail.comHermantownOH-2297
Casper Rasmussen-Okoye(218) 555-0141casper.rasmussen@saltmarshpostal.orgSuperiorOH-2294
Cordelia Pruitt-Eze(218) 555-0116cordelia.pruitt@northlakeinboxmail.netDuluthOH-2219
Cormac Hargrove-Tanaka(218) 555-0135cormac.hargrove@saltmarshpostal.orgSuperiorOH-2276
Dariusz Bellamy-Chukwu(218) 555-0137dariusz.bellamy@northlakeinboxmail.netProctorOH-2282
Delphine Varga-Holloway(218) 555-0144delphine.varga@saltmarshpostal.orgCloquetOH-2303
Desmond Boyle-Adeyemi(218) 555-0121desmond.boyle@duluthsidemail.comCarltonOH-2234
Evander Tolliver-Santos(218) 555-0119evander.tolliver@northlakeinboxmail.netProctorOH-2228

24 more rows

Insurers

6 sample rows · 7 columns

The insurance companies whose claims the shop repairs, the rate each one agreed to and who to call.

InsurerClaims deskAdjuster emailAgreed labor rateDirect repair partnerJobs
Cobalt Meridian Mutual(218) 555-0171drp.desk.cobalt@northlakeinboxmail.net$72YesOH-2201, OH-2204, OH-2213, OH-2237, OH-2240, OH-2261, OH-2273, OH-2276, OH-2294, OH-2297
Harborlight Casualty(218) 555-0172drp.desk.harborlight@northlakeinboxmail.net$68YesOH-2219, OH-2252, OH-2264
Lakeshore Grange Insurance(218) 555-0174drp.desk.lakeshore@northlakeinboxmail.net$66NoOH-2249, OH-2285, OH-2303
Nordhaven Auto Insurance(218) 555-0176drp.desk.nordhaven@northlakeinboxmail.net$69No
Pinnacle Reach Insurance(218) 555-0173drp.desk.pinnacle@northlakeinboxmail.net$70YesOH-2207, OH-2231, OH-2267, OH-2291
Tamarack Shield Group(218) 555-0175drp.desk.tamarack@northlakeinboxmail.net$74YesOH-2222, OH-2228, OH-2246, OH-2282, OH-2306

Supplements

12 sample rows · 6 columns

Extra damage found after teardown, asked of the insurer or customer and approved or still waiting.

SupplementJobWhat was foundAmountStatusAsked on
Supplement - OH-2285OH-2285Airbag sensor replacement$260ApprovedSep 28, 2026
Supplement - OH-2288OH-2288Floor pan creased behind the seat$700PendingSep 27, 2026
Supplement - OH-2255OH-2255Door hinge bent behind the skin$375ApprovedSep 24, 2026
Supplement - OH-2258OH-2258Wiring harness repair found at the tail light$225ApprovedSep 23, 2026
Supplement - OH-2267OH-2267Radiator support damage found after teardown$480PendingSep 22, 2026
Supplement - OH-2276OH-2276Hood latch and bracket also bent$335PendingSep 18, 2026
Supplement - OH-2249OH-2249Wheel alignment after suspension check$190ApprovedSep 17, 2026
Supplement - OH-2243OH-2243Frame rail pull needed a second set-up$540ApprovedSep 14, 2026
Supplement - OH-2234OH-2234Headlamp assembly cracked behind the bumper$280ApprovedSep 7, 2026
Supplement - OH-2225OH-2225Quarter panel needed replacement, not repair$650ApprovedAug 30, 2026
Supplement - OH-2216OH-2216Rear sensor mount cracked$310ApprovedAug 22, 2026
Supplement - OH-2207OH-2207Hidden bracket damage found after teardown$420ApprovedAug 14, 2026

Forms and booking

Write an estimate

Form
Write an estimateThe estimator opens a job the moment a vehicle is photographed at the counter.
What number is on the work order? *Looks like OH-2310.
What year, make and model is it? *
How is the repair being paid for? *Direct repair programInsurer, customer's shop choiceOut of pocketFleet accountWarranty and goodwill
What is the estimate?
How many labor hours does it need?
Open the job

Dashboards

Weekly numbers

Repair jobs
Billed by claim type
  • Direct repair program$34,955
  • Insurer, customer's shop choice$15,760
  • Out of pocket$8,735
  • Fleet account$10,690
  • Warranty and goodwill$5,050
Labor hours by claim type
  • Direct repair program421.7
  • Insurer, customer's shop choice160.4
  • Out of pocket86.9
  • Fleet account86.4
  • Warranty and goodwill27.4
Billed by week finished
  • Aug 16, 2026$9,940
  • Aug 23, 2026$4,455
  • Aug 30, 2026$12,650
  • Sep 6, 2026$6,760
  • Sep 13, 2026$13,030
  • Sep 20, 2026$12,730
  • Sep 27, 2026$7,000
  • Oct 4, 2026$8,625
Days in shop
  • Direct repair program0
  • Insurer, customer's shop choice0
  • Out of pocket0
  • Fleet account0
  • Warranty and goodwill0
Vehicles by status
  • Delivered17
  • Ready for pickup4
  • Paint3
  • Waiting on parts3
  • In the shop4
  • Approved2
  • Estimate written3
Ready for pickup, billed$15,625

Also included

  • Week by claim typeDrill-down
  • Shop boardStage rules
  • Ready for pickup listDigest