Hosting provider
Upperbrook Heights Hosting · Hosting provider · Boise, ID
Rafe Abernathy-Kole is the operations lead at Upperbrook Heights Hosting, a small web hosting provider, and he uses this to carry every customer server from kickoff to handoff by the day he promised.
Software and ITProjectsLinked tables4 tables · 5 views · 1 form · 3 dimension sets · 1 dashboard · 1 notification · 1 stage rule set · 1 agent
Use this templateBuild board
Server buildsKickoff4
Ostler and Fenn tax portal databaseUH-26-119Ostler and Fenn Accountants
Thornbury intake form WordPressUH-26-120Thornbury Law Collective
Dunmarrow class booking clusterUH-26-121Dunmarrow Climbing Gym
Kittredge seed lot vaultUH-26-122Kittredge Seed Cooperative
Provisioning4
Pennywhistle enrolment WordPressUH-26-115Pennywhistle Learning Centers
Larkspur appeals file serverUH-26-116Larkspur Medical Billing
Sallowfield photo backup vaultUH-26-117Sallowfield Realty Group
Wexcombe drawing review moveUH-26-118Wexcombe Architects
Migration4
Kittredge order desk moveUH-26-111Kittredge Seed Cooperative
Gannet Cove catalog databaseUH-26-112Gannet Cove Marine Supply
Tollbridge records vaultUH-26-113Tollbridge Veterinary Clinics
Harrowgate wholesale portal clusterUH-26-114Harrowgate Kitchen Supply
Testing4
Dunmarrow membership site moveUH-26-107Dunmarrow Climbing Gym
Sallowfield listings WordPressUH-26-108Sallowfield Realty Group
Thornbury case library serverUH-26-109Thornbury Law Collective
Brindlecross proof approval clusterUH-26-110Brindlecross Print Works
Handed off6
Tollbridge booking site moveUH-26-101Tollbridge Veterinary Clinics
Wexcombe project archive serverUH-26-102Wexcombe Architects
Harrowgate storefront on managed WordPressUH-26-103Harrowgate Kitchen Supply
Pennywhistle class portal clusterUH-26-104Pennywhistle Learning Centers
Ostler and Fenn client file vaultUH-26-105Ostler and Fenn Accountants
1 moreTables
Server builds
22 sample rows · 17 columnsOne customer server from kickoff to handoff: what it is, the day it is due, who leads it and the fee that starts at handoff.
| Build | Build number | Customer | Kind of server | Stage | Kickoff | Handoff due |
|---|---|---|---|---|---|---|
| Larkspur claims database server | UH-26-106 | Larkspur Medical Billing | Database server | Handed off | Aug 6, 2026 | Sep 3, 2026 |
| Wexcombe project archive server | UH-26-102 | Wexcombe Architects | Dedicated server | Handed off | Aug 8, 2026 | Sep 5, 2026 |
| Pennywhistle class portal cluster | UH-26-104 | Pennywhistle Learning Centers | VPS cluster | Handed off | Aug 11, 2026 | Sep 8, 2026 |
| Tollbridge booking site move | UH-26-101 | Tollbridge Veterinary Clinics | Shared hosting move | Handed off | Aug 14, 2026 | Sep 11, 2026 |
| Harrowgate storefront on managed WordPress | UH-26-103 | Harrowgate Kitchen Supply | Managed WordPress | Handed off | Aug 19, 2026 | Sep 16, 2026 |
| Ostler and Fenn client file vault | UH-26-105 | Ostler and Fenn Accountants | Backup vault | Handed off | Aug 22, 2026 | Sep 19, 2026 |
| Dunmarrow membership site move | UH-26-107 | Dunmarrow Climbing Gym | Shared hosting move | Testing | Sep 8, 2026 | Oct 6, 2026 |
| Sallowfield listings WordPress | UH-26-108 | Sallowfield Realty Group | Managed WordPress | Testing | Sep 9, 2026 | Oct 7, 2026 |
| Thornbury case library server | UH-26-109 | Thornbury Law Collective | Dedicated server | Testing | Sep 11, 2026 | Oct 9, 2026 |
| Brindlecross proof approval cluster | UH-26-110 | Brindlecross Print Works | VPS cluster | Testing | Sep 12, 2026 | Oct 10, 2026 |
| Kittredge order desk move | UH-26-111 | Kittredge Seed Cooperative | Shared hosting move | Migration | Sep 18, 2026 | Oct 16, 2026 |
| Gannet Cove catalog database | UH-26-112 | Gannet Cove Marine Supply | Database server | Migration | Sep 19, 2026 | Oct 17, 2026 |
10 more rows
Steps
40 sample rows · 8 columnsThe jobs inside one build, each with an owner, a due day and the hours booked so far.
| Step | Build | Phase | Status | Owner | Due | Finished on |
|---|---|---|---|---|---|---|
| Run the load and failover test - Larkspur claims database server | Larkspur claims database server | Testing | Done | Imogen Falkenrath-Sandoval | Aug 28, 2026 | Aug 27, 2026 |
| Run the load and failover test - Wexcombe project archive server | Wexcombe project archive server | Testing | Done | Prisca Lindholm-Teo | Aug 30, 2026 | Aug 29, 2026 |
| Run the load and failover test - Pennywhistle class portal cluster | Pennywhistle class portal cluster | Testing | Done | Dashiell Okwuosa-Reyes | Sep 2, 2026 | Sep 1, 2026 |
| Switch the traffic and hand over - Larkspur claims database server | Larkspur claims database server | Handed off | Done | Dashiell Okwuosa-Reyes | Sep 3, 2026 | Sep 2, 2026 |
| Run the load and failover test - Tollbridge booking site move | Tollbridge booking site move | Testing | Done | Imogen Falkenrath-Sandoval | Sep 5, 2026 | Sep 4, 2026 |
| Switch the traffic and hand over - Wexcombe project archive server | Wexcombe project archive server | Handed off | Done | Anselm Varga-Whitlock | Sep 5, 2026 | Sep 4, 2026 |
| Switch the traffic and hand over - Pennywhistle class portal cluster | Pennywhistle class portal cluster | Handed off | Done | Prisca Lindholm-Teo | Sep 8, 2026 | Sep 7, 2026 |
| Run the load and failover test - Harrowgate storefront on managed WordPress | Harrowgate storefront on managed WordPress | Testing | Done | Rafe Abernathy-Kole | Sep 10, 2026 | Sep 9, 2026 |
| Switch the traffic and hand over - Tollbridge booking site move | Tollbridge booking site move | Handed off | Done | Dashiell Okwuosa-Reyes | Sep 11, 2026 | Sep 10, 2026 |
| Run the load and failover test - Ostler and Fenn client file vault | Ostler and Fenn client file vault | Testing | Done | Anselm Varga-Whitlock | Sep 13, 2026 | Sep 12, 2026 |
| Switch the traffic and hand over - Harrowgate storefront on managed WordPress | Harrowgate storefront on managed WordPress | Handed off | Done | Imogen Falkenrath-Sandoval | Sep 16, 2026 | Sep 15, 2026 |
| Switch the traffic and hand over - Ostler and Fenn client file vault | Ostler and Fenn client file vault | Handed off | Done | Rafe Abernathy-Kole | Sep 19, 2026 | Sep 18, 2026 |
28 more rows
Customers
12 sample rows · 8 columnsThe small businesses that host with Upperbrook Heights, their contact and what each has in the build queue.
| Customer | Contact | Contact email | Contact phone | Support tier | Builds |
|---|---|---|---|---|---|
| Brindlecross Print Works | Evander Solheim-Park | evander.solheim-park@clientmailroom-hosting.org | (208) 555-0127 | Standard | Brindlecross proof approval cluster |
| Dunmarrow Climbing Gym | Caspian Mbeki-Tran | caspian.mbeki-tran@clientmailroom-hosting.org | (208) 555-0125 | Standard | Dunmarrow membership site move, Dunmarrow class booking cluster |
| Gannet Cove Marine Supply | Fitzgerald Oyama-Hayes | fitzgerald.oyama-hayes@clientmailroom-hosting.org | (208) 555-0129 | Standard | Gannet Cove catalog database |
| Harrowgate Kitchen Supply | Maribel Oyelowo-Strand | maribel.oyelowo-strand@clientmailroom-hosting.org | (208) 555-0122 | Standard | Harrowgate storefront on managed WordPress, Harrowgate wholesale portal cluster |
| Kittredge Seed Cooperative | Zephyrine Ostrowski-Lam | zephyrine.ostrowski-lam@clientmailroom-hosting.org | (208) 555-0131 | Standard | Kittredge order desk move, Kittredge seed lot vault |
| Larkspur Medical Billing | Isidora Quennell-Kwon | isidora.quennell-kwon@clientmailroom-hosting.org | (208) 555-0126 | Always-on | Larkspur claims database server, Larkspur appeals file server |
| Ostler and Fenn Accountants | Hephzibah Lindqvist-Roe | hephzibah.lindqvist-roe@clientmailroom-hosting.org | (208) 555-0124 | Priority | Ostler and Fenn client file vault, Ostler and Fenn tax portal database |
| Pennywhistle Learning Centers | Sorley Quintanilla | sorley.quintanilla@clientmailroom-hosting.org | (208) 555-0123 | Always-on | Pennywhistle class portal cluster, Pennywhistle enrolment WordPress |
| Sallowfield Realty Group | Noor Vandenberg-Achebe | noor.vandenberg-achebe@clientmailroom-hosting.org | (208) 555-0128 | Priority | Sallowfield listings WordPress, Sallowfield photo backup vault |
| Thornbury Law Collective | Marguerite Pellegrino-Sow | marguerite.pellegrino-sow@clientmailroom-hosting.org | (208) 555-0130 | Always-on | Thornbury case library server, Thornbury intake form WordPress |
| Tollbridge Veterinary Clinics | Gwyneth Ravensdale-Oji | gwyneth.ravensdale-oji@clientmailroom-hosting.org | (208) 555-0120 | Priority | Tollbridge booking site move, Tollbridge records vault |
| Wexcombe Architects | Lorcan Fitzhugh-Ade | lorcan.fitzhugh-ade@clientmailroom-hosting.org | (208) 555-0121 | Standard | Wexcombe project archive server, Wexcombe drawing review move |
Also included
- Build boardStage rules
- Handoff nearNotificationWarns the operations lead three days before a promised handoff day.
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