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QA testing service

Willowmere Junction QA · QA testing service · Rochester, NY

Umar Ulbrich is the test lead at Willowmere Junction QA, a software QA service, and uses this to keep the licences, certificates and device lab records a client auditor would ask for, while screening results and serial numbers stay with him alone.

Software and ITComplianceGoverned columns4 tables · 7 views · 2 forms · 1 dashboard · 1 notification · 1 stage rule set · 1 agent
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Standing board

Compliance file
Current11
Business license, QA servicesBusiness licenseCity of Rochester licensing office
ISO 27001 certificateISO 27001 certificateNorthbridge Certification Body
Mobile tester certificate, Fairweather-NguMobile tester certificateHarborline Testing Board
Mobile tester certificate, Kowalski-TremaineMobile tester certificateHarborline Testing Board
Background check, Aldous-OkparaekeBackground checkFairhaven Screening
6 more
Renewal due10
Cyber liability policyCyber liability insuranceLakeshore Mutual Insurance
SOC 2 Type II reportSOC 2 reportCalloway & Dune Assurance
Device lab audit, springDevice lab auditCalloway & Dune Assurance
Mobile tester certificate, Aldous-OkparaekeMobile tester certificateHarborline Testing Board
Background check, Fairweather-NguBackground checkFairhaven Screening
5 more
Expired5
Mobile tester certificate, Penhallow-AbubakarMobile tester certificateHarborline Testing Board
Background check, Kowalski-TremaineBackground checkFairhaven Screening
Background check, Whitcombe-JoshiBackground checkFairhaven Screening
Security awareness training, Kowalski-TremaineSecurity awareness trainingPinecrest Learning
Client NDA, Bellweather Credit UnionClient NDABellweather Credit Union

Tables

Compliance file

26 sample rows · 10 columns

Every licence, certificate, policy, client agreement and background check a client's auditor could ask to see.

PaperKindIssued byIssued onExpires onStandingReference number
Background check, Kowalski-TremaineBackground checkFairhaven ScreeningSep 5, 2024Sep 5, 2026ExpiredBG-4507
Mobile tester certificate, Penhallow-AbubakarMobile tester certificateHarborline Testing BoardSep 11, 2023Sep 10, 2026ExpiredMTC-4396
Background check, Whitcombe-JoshiBackground checkFairhaven ScreeningSep 20, 2024Sep 20, 2026ExpiredBG-4581
Security awareness training, Kowalski-TremaineSecurity awareness trainingPinecrest LearningSep 20, 2025Sep 20, 2026ExpiredSAT-4692
Client NDA, Bellweather Credit UnionClient NDABellweather Credit UnionSep 25, 2024Sep 25, 2026ExpiredNDA-4877
SOC 2 Type II reportSOC 2 reportCalloway & Dune AssuranceOct 15, 2025Oct 15, 2026Renewal dueSOC-4211
Client NDA, Tern Island FerriesClient NDATern Island Ferry CompanyOct 25, 2024Oct 25, 2026Renewal dueNDA-4914
Security awareness training, Fairweather-NguSecurity awareness trainingPinecrest LearningOct 30, 2025Oct 30, 2026Renewal dueSAT-4655
Background check, UlbrichBackground checkFairhaven ScreeningNov 4, 2024Nov 4, 2026Renewal dueBG-4988
Cyber liability policyCyber liability insuranceLakeshore Mutual InsuranceNov 9, 2025Nov 9, 2026Renewal dueCI-4137
Security awareness training, Aldous-OkparaekeSecurity awareness trainingPinecrest LearningNov 9, 2025Nov 9, 2026Renewal dueSAT-4618
Background check, Fairweather-NguBackground checkFairhaven ScreeningNov 14, 2024Nov 14, 2026Renewal dueBG-4470

14 more rows

Device lab

20 sample rows · 11 columns

Every phone, tablet, laptop and TV on the shelves, its software version and what it would cost to replace.

DevicePlatformSoftware versionSerial numberBought onLast updatedUpdate status
Pixel 8 on shelf CAndroidAndroid 15WJ-20338Sep 20, 2025Sep 27, 2026Current
Galaxy A54 on shelf CAndroidAndroid 14WJ-20345Nov 4, 2024Jul 9, 2026Out of date
Galaxy Tab S9 on shelf CAndroidAndroid 14WJ-20352May 3, 2025Sep 14, 2026Current
Moto G Power on shelf DAndroidAndroid 13WJ-20359Jan 29, 2024Jun 12, 2026Out of date
Pixel 6a on shelf DAndroidAndroid 14WJ-20366Jun 23, 2023Jul 21, 2026Out of date
Fire tablet on shelf DAndroidFire OS 8WJ-20443Jan 9, 2024Dec 9, 2025Retired
Samsung smart TV in rackSmart TVTizen 8WJ-20415Jul 27, 2024May 8, 2026Out of date
Roku stick in rackSmart TVRoku OS 13WJ-20422May 23, 2025Aug 26, 2026Current
Apple Watch on shelf EWearablewatchOS 11WJ-20429Aug 11, 2025Sep 9, 2026Current
Galaxy Watch on shelf EWearableWear OS 4WJ-20436Feb 2, 2025Mar 9, 2026Retired
ThinkPad T14 on bench 1WindowsWindows 11 23H2WJ-20373Jan 3, 2025Sep 21, 2026Current
Surface Laptop on bench 1WindowsWindows 11 24H2WJ-20380Dec 9, 2025Sep 30, 2026Current

8 more rows

Defect log

14 sample rows · 8 columns

Every problem found on a client's app, which device showed it and when it was fixed.

DefectFound onSeverityClientStatusFixed onDevice it showed on
Watch app drops the first reminderSep 29, 2026MinorHarrowgate Pharmacy AppOpen—Apple Watch on shelf E
Dates show in the wrong order on TVSep 26, 2026MinorTern Island FerriesOpen—Samsung smart TV in rack
Session stays open on a shared tabletSep 23, 2026CriticalTern Island FerriesOpen—Galaxy Tab S9 on shelf C
Cart count wrong after sign-outSep 19, 2026MajorBellweather Credit UnionOpen—Dell Latitude on bench 2
Voice search ignores the second wordSep 13, 2026MinorHarrowgate Pharmacy AppOpen—Apple Watch on shelf E
Progress bar overlaps the titleSep 10, 2026CosmeticCopperfield LearningOpen—Pixel 6a on shelf D
Login loop after password resetAug 31, 2026CriticalCopperfield LearningFixedSep 4, 2026MacBook Air on bench 2
Lesson video stalls at the quizAug 26, 2026MajorCopperfield LearningFixedSep 2, 2026Galaxy A54 on shelf C
Ticket QR code fails in dark modeAug 18, 2026CriticalTern Island FerriesFixedAug 21, 2026iPad Air on shelf A
Ferry timetable lists sailings already goneAug 6, 2026MajorTern Island FerriesFixedAug 14, 2026iPhone 12 on shelf A
Statement PDF cut off at the marginJul 22, 2026CosmeticBellweather Credit UnionFixedJul 27, 2026Surface Laptop on bench 1
Balance rounds down by a centJul 7, 2026MinorBellweather Credit UnionFixedJul 13, 2026ThinkPad T14 on bench 1

2 more rows

Forms and booking

Log a defect

Form
Log a defectWhat a tester fills in right after finding a problem on a client's app.
What is the problem, in one line? *
What day did you find it? *
How bad is it? *CosmeticMinorMajorCritical
Which client's app is it?
Which device showed it? *
Who found it?
File the defect

File a paper

Form
File a paperA new certificate, policy or agreement being filed with the others.
What would you call this paper? *
What kind of paper is it? *Business licenseCyber liability insuranceISO 27001 certificateSOC 2 reportMobile tester certificateBackground checkClient NDASecurity awareness training
Who issued it?
When was it issued? *
When does it run out? *
What reference number is printed on it? *Only the test lead sees this.
Who holds it?
File it

Dashboards

Records and lab

Compliance file
Papers by standing
  • Current11
  • Renewal due10
  • Expired5
Renewal fees by kind
  • Business license$185
  • Cyber liability insurance$4,200
  • ISO 27001 certificate$6,800
  • SOC 2 report$9,500
  • Device lab audit$1,400
  • Mobile tester certificate$1,690
  • Background check$450
  • Security awareness training$270

Also included

  • Standing boardStage rules
  • Paper expiringNotificationWarns the test lead well ahead of the day a certificate or policy runs out.

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