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Coding bootcamp

Copperbrook Row Code Academy · Coding bootcamp · Columbus, OH

Benedikt Zamora is the admissions lead at Copperbrook Row Code Academy, a twelve-week coding bootcamp in Columbus, and he uses this with the student success team so every request a student sends is answered and closed inside the same week, with each student able to check on hers from her own page.

EducationCustomer serviceClient portals4 tables · 5 views · 2 forms · 1 dimension set · 1 portal · 1 digest · 1 notification · 1 stage rule set · 1 agent
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Request board

Student requests
New4
Move my Friday review sessionAurelio Fontaine-SatoSchedule change
Question about my second tuition installmentEmeric Tanaka-WhitlowTuition question
Need access to the cloud sandbox againGideon AberforthTechnical access
Can the career coach look at my résumé before demo dayLysander Pemberton-ItoCareer services
Assigned6
Refund for the unused workshop add-onBronwyn Okafor-LindqvistTuition question
Credit for the missed week during my illnessCasimir YildirimTuition question
Request to switch from the evening to the day sectionJericho Maldonado-PryceSchedule change
Deferral to the spring cohortNestor Achebe-LindgaardDeferral request
Tuition adjustment after the scholarship letterDagny HavelockTuition question
1 more
Waiting on student4
Which payment dates apply after a deferralNestor Achebe-LindgaardTuition question
Missing transcript request formFabiola NdiayeTranscript or certificate
Laptop loaner for the final projectHesper Calloway-RheeTechnical access
Portfolio review before demo dayKalinda OverstreetCareer services
Answered4
Certificate of completion for my employerEmeric Tanaka-WhitlowTranscript or certificate
Login problem with the lesson platformGideon AberforthTechnical access
Receipt for my tax-year paymentAurelio Fontaine-SatoTuition question
Schedule change for the capstone presentationMarisela VanderslootSchedule change
Closed8
Add a career workshop to my planCasimir YildirimCareer services
Access to the alumni channelEmeric Tanaka-WhitlowTechnical access
Official transcript to a transfer schoolFabiola NdiayeTranscript or certificate
Refund for a duplicate card chargeJericho Maldonado-PryceTuition question
Move my Wednesday office hourDagny HavelockSchedule change
3 more

Tables

Student requests

26 sample rows · 10 columns

Every question or change a student sends to the office, from the day it arrives to the day it is closed, aiming for the same week.

RequestStudentAboutStatusReceivedAnswer promised byClosed
Move my Friday review sessionAurelio Fontaine-SatoSchedule changeNewOct 2, 2026Oct 7, 2026—
Question about my second tuition installmentEmeric Tanaka-WhitlowTuition questionNewOct 2, 2026Oct 8, 2026—
Need access to the cloud sandbox againGideon AberforthTechnical accessNewOct 2, 2026Oct 7, 2026—
Can the career coach look at my résumé before demo dayLysander Pemberton-ItoCareer servicesNewOct 2, 2026Oct 8, 2026—
Tuition adjustment after the scholarship letterDagny HavelockTuition questionAssignedOct 1, 2026Oct 7, 2026—
Refund for the unused workshop add-onBronwyn Okafor-LindqvistTuition questionAssignedSep 30, 2026Oct 6, 2026—
Credit for the missed week during my illnessCasimir YildirimTuition questionAssignedSep 30, 2026Oct 6, 2026—
Mock interview before my first screenIsolde BrzezinskiCareer servicesAssignedSep 30, 2026Oct 6, 2026—
Request to switch from the evening to the day sectionJericho Maldonado-PryceSchedule changeAssignedSep 29, 2026Oct 5, 2026—
Deferral to the spring cohortNestor Achebe-LindgaardDeferral requestAssignedSep 29, 2026Oct 5, 2026—
Laptop loaner for the final projectHesper Calloway-RheeTechnical accessWaiting on studentSep 29, 2026Oct 5, 2026—
Portfolio review before demo dayKalinda OverstreetCareer servicesWaiting on studentSep 29, 2026Oct 5, 2026—

14 more rows

Students

14 sample rows · 11 columns

Every current and recent student, the cohort they are in and what they have asked the office for.

StudentPersonal emailText numberCohortTrackCohort startEnrollment
Aurelio Fontaine-Satoaurelio.fontainesato@copperbrookrow-learnermail.net(614) 555-0110Fall web development cohortFull-stack web developmentJul 6, 2026Enrolled
Bronwyn Okafor-Lindqvistbronwyn.okaforlindqvist@copperbrookrow-learnermail.net(614) 555-0114Fall web development cohortFull-stack web developmentJul 6, 2026Enrolled
Casimir Yildirimcasimir.yildirim@copperbrookrow-learnermail.net(614) 555-0118Fall web development cohortData analyticsJul 6, 2026Enrolled
Dagny Havelockdagny.havelock@copperbrookrow-learnermail.net(614) 555-0122Fall web development cohortFull-stack web developmentJul 6, 2026Enrolled
Emeric Tanaka-Whitlowemeric.tanakawhitlow@copperbrookrow-learnermail.net(614) 555-0126Fall web development cohortFront-end developmentJul 6, 2026On leave
Fabiola Ndiayefabiola.ndiaye@copperbrookrow-learnermail.net(614) 555-0130Winter data analytics cohortData analyticsAug 31, 2026Enrolled
Gideon Aberforthgideon.aberforth@copperbrookrow-learnermail.net(614) 555-0134Winter data analytics cohortData analyticsAug 31, 2026Enrolled
Hesper Calloway-Rheehesper.callowayrhee@copperbrookrow-learnermail.net(614) 555-0138Winter data analytics cohortData analyticsAug 31, 2026Enrolled
Isolde Brzezinskiisolde.brzezinski@copperbrookrow-learnermail.net(614) 555-0142Winter data analytics cohortFull-stack web developmentAug 31, 2026Enrolled
Jericho Maldonado-Prycejericho.maldonadopryce@copperbrookrow-learnermail.net(614) 555-0146Fall web development cohortFull-stack web developmentJul 6, 2026Enrolled
Kalinda Overstreetkalinda.overstreet@copperbrookrow-learnermail.net(614) 555-0150Spring web development cohortFront-end developmentSep 28, 2026Enrolled
Lysander Pemberton-Itolysander.pembertonito@copperbrookrow-learnermail.net(614) 555-0154Spring web development cohortFull-stack web developmentSep 28, 2026Enrolled

2 more rows

Office hours

10 sample rows · 6 columns

One-on-one time a student books with an instructor or the career coach.

SessionTopicStudentTimeStatusWith
Fixing the loop bug in the quiz appDebugging helpAurelio Fontaine-SatoOct 7, 7:00 PMBookedJaromir Haldane
Mock screen for a junior developer roleMock interviewCasimir YildirimOct 8, 3:00 PMBookedEvander Blackwood-Nyman
Reviewing the portfolio landing pagePortfolio reviewFabiola NdiayeOct 6, 6:00 PMBookedEvander Blackwood-Nyman
Chasing a failing test in the capstoneDebugging helpHesper Calloway-RheeOct 9, 8:00 PMBookedJaromir Haldane
Rewriting the résumé summaryRésumé reviewBronwyn Okafor-LindqvistSep 29, 5:00 PMHeldEvander Blackwood-Nyman
Why the form will not submitDebugging helpDagny HavelockSep 25, 7:30 PMHeldJaromir Haldane
Practicing behavioral answersMock interviewIsolde BrzezinskiSep 30, 2:30 PMHeldEvander Blackwood-Nyman
Tightening the case study write-upPortfolio reviewJericho Maldonado-PryceSep 23, 6:00 PMHeldEvander Blackwood-Nyman
Debugging the API call in the weather projectDebugging helpKalinda OverstreetOct 1, 8:00 PMHeldJaromir Haldane
Résumé tailoring for a data roleRésumé reviewMarisela VanderslootOct 2, 4:00 PMCancelledEvander Blackwood-Nyman

Views

Office hours calendar

Office hours
October 2026
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1Debugging the API call in the weather project
2Résumé tailoring for a data role
3
4
5
6Reviewing the portfolio landing page
7Fixing the loop bug in the quiz app
8Mock screen for a junior developer role
9Chasing a failing test in the capstone
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31

Forms and booking

Send a request

Form
Send a requestThe page inside each student's own page for asking the office for anything.
What do you need from us? *One line, like a transcript for my employer.
Which student are you? *
Which of these is closest? *Schedule changeTuition questionCareer servicesTechnical accessDeferral requestTranscript or certificate
Which day do you need the answer by?
Send to the office

Log a walk-in request

Form
Log a walk-in requestUsed at the front desk when a student walks in rather than writing.
What did the student ask? *
Which student?
What is it about? *Schedule changeTuition questionCareer servicesTechnical accessDeferral requestTranscript or certificate
Who takes it?
Save the request

Also included

  • My student pageClient portal
  • Request boardStage rules
  • Waiting on a studentNotificationTells the advisor when a request is parked so she can chase before the promised day.
  • Requests with an advisorDigest

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