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Towing company

Glenhallow Grove Towing · Towing company · Knoxville, TN

Sigrid Blackwood is the dispatcher at Glenhallow Grove Towing, a towing company in Knoxville, and she follows every call from the first ring to the vehicle handed off and the bill paid, so no truck sits idle and no customer waits.

AutomotiveProjectsLinked tables4 tables · 5 views · 1 form · 1 dimension set · 1 dashboard · 1 notification · 1 stage rule set · 1 agent
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Dispatch board

Calls
Call received3
2016 Subaru Outback, Cherokee Bluff DriveGG-26-4100Delphine Ashby-Okoro
2019 Ford F-150, Hollowtree Foundry RoadGG-26-4107Rashad Brennerman
2014 Honda Civic, Parking deck level 3, Larkspur CommonsGG-26-4114Philomena Castellanos-Vik
Dispatched3
2021 Toyota RAV4, Mill Race Parkway, eastbound shoulderGG-26-4121Ignatius Dunmore-Sato
2012 Chevrolet Silverado, Wrenfield PikeGG-26-4128Marisol Eisenhart
2018 Nissan Altima, Bakers Gap Road past the second bridgeGG-26-4135Thaddeus Fairweather-Zhu
On scene2
2017 Jeep Wrangler, Corner of Maple Whistle Street and Quarry RowGG-26-4142Oswin Greystone
2015 Hyundai Elantra, Glenhallow Grove Elementary lotGG-26-4149Gideon Holloway-Adeyemi
Hooked up2
2020 Kia Sorento, Tinker's Run Road by the feed storeGG-26-4156Anneliese Ingersoll
2013 Dodge Ram 1500, Alder Creek Boulevard, left laneGG-26-4163Henrietta Jovanovic-Pryce
Delivered5
2022 Tesla Model 3, Ridgeback DriveGG-26-4170Barnaby Kettleby
2011 Toyota Camry, Hartsong Avenue behind the laundromatGG-26-4177Winifred Lundgren-Osei
2019 Chevrolet Equinox, Pennywhistle Lane, narrow gravel shoulderGG-26-4184Lucian Marchetti-Bell
2016 Ford Escape, County Line RoadGG-26-4191Leopold Nightingale-Roy
2018 Mazda CX-5, Foundry Row apartments, covered parkingGG-26-4198Sabrina Oglethorpe
Closed23
2016 Subaru Outback, Sparrowhawk RoadGG-26-4205Cornelius Pellegrino-Hart
2019 Ford F-150, Tallow Hill Road, steep gradeGG-26-4212Ottoline Quigley-Mbeki
2014 Honda Civic, Quillfeather WayGG-26-4219Zephyrine Rosenthal-Dube
2021 Toyota RAV4, Cherokee Bluff DriveGG-26-4226Alaric Sutherland-Aoki
2012 Chevrolet Silverado, Hollowtree Foundry RoadGG-26-4233Beatrix Thornquist
18 more
Cancelled2
2020 Kia Sorento, Parking deck level 3, Larkspur CommonsGG-26-4366Ulrich Northcott-Pham
2013 Dodge Ram 1500, Mill Race Parkway, eastbound shoulderGG-26-4373Valeria Ormsby-Tate

Tables

Calls

40 sample rows · 27 columns

Every tow, jump start and recovery from the first phone call to the vehicle handed off and paid for.

CallJob numberCallerCaller phoneVehiclePlateInsurance claim number
2014 Honda Civic, Parking deck level 3, Larkspur CommonsGG-26-4114Philomena Castellanos-Vik(865) 555-01342014 Honda CivicGRV-7814—
2019 Ford F-150, Hollowtree Foundry RoadGG-26-4107Rashad Brennerman(865) 555-01322019 Ford F-150GRV-4791—
2016 Subaru Outback, Cherokee Bluff DriveGG-26-4100Delphine Ashby-Okoro(865) 555-01302016 Subaru OutbackGRV-3054—
2018 Nissan Altima, Bakers Gap Road past the second bridgeGG-26-4135Thaddeus Fairweather-Zhu(865) 555-01402018 Nissan AltimaGRV-2957—
2012 Chevrolet Silverado, Wrenfield PikeGG-26-4128Marisol Eisenhart(865) 555-01382012 Chevrolet SilveradoGRV-3004—
2021 Toyota RAV4, Mill Race Parkway, eastbound shoulderGG-26-4121Ignatius Dunmore-Sato(865) 555-01362021 Toyota RAV4GRV-5824—
2017 Jeep Wrangler, Corner of Maple Whistle Street and Quarry RowGG-26-4142Oswin Greystone(865) 555-01422017 Jeep WranglerGRV-3744—
2015 Hyundai Elantra, Glenhallow Grove Elementary lotGG-26-4149Gideon Holloway-Adeyemi(865) 555-01442015 Hyundai ElantraGRV-5500—
2020 Kia Sorento, Tinker's Run Road by the feed storeGG-26-4156Anneliese Ingersoll(865) 555-01462020 Kia SorentoGRV-1305CL-62430698
2013 Dodge Ram 1500, Alder Creek Boulevard, left laneGG-26-4163Henrietta Jovanovic-Pryce(865) 555-01482013 Dodge Ram 1500GRV-8401—
2016 Ford Escape, County Line RoadGG-26-4191Leopold Nightingale-Roy(865) 555-01562016 Ford EscapeGRV-6220—
2011 Toyota Camry, Hartsong Avenue behind the laundromatGG-26-4177Winifred Lundgren-Osei(865) 555-01522011 Toyota CamryGRV-6653—

28 more rows

Trucks

8 sample rows · 8 columns

The tow fleet: each truck, what kind it is, whether it is on the road and what it has earned.

TruckTruck typeTruck statusPlateIn service sinceCalls
Rig 112FlatbedIn serviceGGT-317Apr 18, 20242021 Toyota RAV4, Mill Race Parkway, eastbound shoulder, 2022 Tesla Model 3, Ridgeback Drive, 2021 Toyota RAV4, Cherokee Bluff Drive, 2011 Toyota Camry, Tinker's Run Road by the feed store, 2012 Chevrolet Silverado, Tallow Hill Road, steep grade
Rig 127FlatbedIn serviceGGT-334Apr 18, 20242012 Chevrolet Silverado, Wrenfield Pike, 2011 Toyota Camry, Hartsong Avenue behind the laundromat, 2012 Chevrolet Silverado, Hollowtree Foundry Road, 2019 Chevrolet Equinox, Alder Creek Boulevard, left lane, 2018 Nissan Altima, Quillfeather Way
Rig 133Wheel-liftIn serviceGGT-351Jan 4, 20212018 Nissan Altima, Bakers Gap Road past the second bridge, 2019 Chevrolet Equinox, Pennywhistle Lane, narrow gravel shoulder, 2018 Nissan Altima, Parking deck level 3, Larkspur Commons, 2016 Ford Escape, Ridgeback Drive, 2017 Jeep Wrangler, Cherokee Bluff Drive
Rig 148Wheel-liftIn serviceGGT-368Nov 4, 20242017 Jeep Wrangler, Corner of Maple Whistle Street and Quarry Row, 2016 Ford Escape, County Line Road, 2017 Jeep Wrangler, Mill Race Parkway, eastbound shoulder, 2018 Mazda CX-5, Hartsong Avenue behind the laundromat, 2015 Hyundai Elantra, Hollowtree Foundry Road
Rig 154Heavy-duty wreckerIn serviceGGT-385Jan 4, 20212015 Hyundai Elantra, Glenhallow Grove Elementary lot, 2018 Mazda CX-5, Foundry Row apartments, covered parking, 2015 Hyundai Elantra, Wrenfield Pike, 2016 Subaru Outback, Pennywhistle Lane, narrow gravel shoulder
Rig 169FlatbedIn serviceGGT-402Apr 18, 20242020 Kia Sorento, Tinker's Run Road by the feed store, 2016 Subaru Outback, Sparrowhawk Road, 2020 Kia Sorento, Bakers Gap Road past the second bridge, 2019 Ford F-150, County Line Road
Rig 175Wheel-liftIn serviceGGT-419Nov 4, 20242013 Dodge Ram 1500, Alder Creek Boulevard, left lane, 2019 Ford F-150, Tallow Hill Road, steep grade, 2013 Dodge Ram 1500, Corner of Maple Whistle Street and Quarry Row, 2014 Honda Civic, Foundry Row apartments, covered parking
Rig 181FlatbedIn shopGGT-436Jan 4, 20212014 Honda Civic, Quillfeather Way, 2022 Tesla Model 3, Glenhallow Grove Elementary lot, 2021 Toyota RAV4, Sparrowhawk Road

Drop-off places

8 sample rows · 6 columns

Where vehicles go: repair shops, the impound yard, storage and driveways, with how many calls end at each.

PlaceKindPhoneCalls
Customer's home drivewayCustomer address—2016 Ford Escape, County Line Road, 2018 Nissan Altima, Parking deck level 3, Larkspur Commons
Done roadsideOn site—2012 Chevrolet Silverado, Wrenfield Pike, 2018 Nissan Altima, Bakers Gap Road past the second bridge, 2017 Jeep Wrangler, Corner of Maple Whistle Street and Quarry Row, 2015 Hyundai Elantra, Glenhallow Grove Elementary lot, 2018 Mazda CX-5, Foundry Row apartments, covered parking, 2016 Subaru Outback, Sparrowhawk Road, 2019 Ford F-150, Tallow Hill Road, steep grade, 2014 Honda Civic, Quillfeather Way, 2013 Dodge Ram 1500, Corner of Maple Whistle Street and Quarry Row, 2022 Tesla Model 3, Glenhallow Grove Elementary lot, 2011 Toyota Camry, Tinker's Run Road by the feed store, 2019 Chevrolet Equinox, Alder Creek Boulevard, left lane, 2012 Chevrolet Silverado, Tallow Hill Road, steep grade, 2018 Nissan Altima, Quillfeather Way, 2017 Jeep Wrangler, Cherokee Bluff Drive, 2015 Hyundai Elantra, Hollowtree Foundry Road
Foundry Road Storage LotStorage lot(865) 555-01352020 Kia Sorento, Tinker's Run Road by the feed store, 2011 Toyota Camry, Hartsong Avenue behind the laundromat, 2014 Honda Civic, Foundry Row apartments, covered parking
Glenhallow Collision CenterRepair shop(865) 555-01312016 Subaru Outback, Cherokee Bluff Drive, 2021 Toyota RAV4, Cherokee Bluff Drive, 2017 Jeep Wrangler, Mill Race Parkway, eastbound shoulder, 2016 Ford Escape, Ridgeback Drive
Glenhallow Grove Impound YardImpound yard(865) 555-01342021 Toyota RAV4, Mill Race Parkway, eastbound shoulder, 2022 Tesla Model 3, Ridgeback Drive, 2019 Ford F-150, County Line Road
Pinnacle Tire and BrakeRepair shop(865) 555-01322019 Ford F-150, Hollowtree Foundry Road, 2015 Hyundai Elantra, Wrenfield Pike, 2018 Mazda CX-5, Hartsong Avenue behind the laundromat
Ridgeback Transmission WorksRepair shop(865) 555-01362019 Chevrolet Equinox, Pennywhistle Lane, narrow gravel shoulder, 2012 Chevrolet Silverado, Hollowtree Foundry Road, 2021 Toyota RAV4, Sparrowhawk Road
Sycamore Mills Dealer ServiceRepair shop(865) 555-01332014 Honda Civic, Parking deck level 3, Larkspur Commons, 2013 Dodge Ram 1500, Alder Creek Boulevard, left lane, 2020 Kia Sorento, Bakers Gap Road past the second bridge, 2016 Subaru Outback, Pennywhistle Lane, narrow gravel shoulder

Forms and booking

Request a tow

Form
Request a towThe page where a driver in trouble tells dispatch what happened and where the vehicle is.
Which vehicle is it, and where is it stuck? *
What do you need? *TowJump startLockoutTire changeWinch-outAccident recovery
Where is the vehicle right now? *
What is the year, make and model?
What is your name?
What number can the driver call?
Send to dispatch

Dashboards

Fleet at a glance

Calls
Calls by stage
  • Call received3
  • Dispatched3
  • On scene2
  • Hooked up2
  • Delivered5
  • Closed23
  • Cancelled2
Charged by service
  • Tow$2,857
  • Jump start$180
  • Lockout$275
  • Tire change$255
  • Winch-out$485
  • Accident recovery$354
Calls each week
  • Sep 13, 20265
  • Sep 20, 20268
  • Sep 27, 202612
  • Oct 4, 202615

Also included

  • Dispatch boardStage rules
  • New callNotificationTells the dispatcher the moment a call comes in.

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