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HOA management

Velvetmoor Grove Community Management · HOA management · Greenville, SC

Kalani Ravensworth is the community manager at Velvetmoor Grove Community Management, an HOA management company in Greenville, and she tracks every owner request from the first report through the board's approval, the vendor's job, the invoice and the payment, so no repair waits on paperwork.

Real estateWork ordersChecklists4 tables · 5 views · 1 form · 1 dimension set · 1 dashboard · 2 checklists · 1 notification · 1 stage rule set · 1 agent
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Request board

Homeowner requests
Reported5
VG-R-2128Streetlight out near 11221122 Cinderglass Way
VG-R-2129Streetlight out on the same block near 11221126 Cinderglass Way
VG-R-2130Geese droppings around the pond path1130 Cinderglass Way
VG-R-2131Pool deck tiles lifting at the shallow end230 Tallow Wren Court
VG-R-2132Hose damage to the front hedge after a delivery61 Marrowby Lane
Approved4
VG-R-2124Re-stain the clubhouse pergola218 Tallow Wren Court
VG-R-2125Resurface the tennis court entry path222 Tallow Wren Court
VG-R-2126Shingle repair over the maintenance shed53 Marrowby Lane
VG-R-2127Leaf removal from the Quarry Glen gutters1114 Cinderglass Way
Scheduled5
VG-R-2119Mulch refresh in the Alder Mews beds61 Marrowby Lane
VG-R-2120Clubhouse door sweeps and thresholds65 Marrowby Lane
VG-R-2121Sinkhole forming beside a storm drain1130 Cinderglass Way
VG-R-2122Hose bib leaking at the trash enclosure1102 Cinderglass Way
VG-R-2123Replace three dead path lights214 Tallow Wren Court
Done3
VG-R-2116Downspout draining onto a neighbor's lawn45 Marrowby Lane
VG-R-2117Chlorine feeder replaced in the pool1118 Cinderglass Way
VG-R-2118Entry gate keypad lost its power238 Tallow Wren Court
Invoiced5
VG-R-2111Irrigation timer reset after the storm230 Tallow Wren Court
VG-R-2112Cracked sidewalk panel by the mailboxes53 Marrowby Lane
VG-R-2113Water stain under the pool house sink1126 Cinderglass Way
VG-R-2114Faded paint on the entrance monument57 Marrowby Lane
VG-R-2115Streetlight flickering on Cinderglass Way1110 Cinderglass Way
Paid10
VG-R-2101Broken sprinkler head at the north entrance214 Tallow Wren Court
VG-R-2102Clubhouse pool pump humming and tripping1102 Cinderglass Way
VG-R-2103Gutter pulled loose above the mailbox kiosk41 Marrowby Lane
VG-R-2104Slow drain in the clubhouse restroom1106 Cinderglass Way
VG-R-2105Streetlight out near 11061106 Cinderglass Way
5 more
Declined2
VG-R-2133Request to repaint a private garage door41 Marrowby Lane
VG-R-2134Owner asks the association to replace a private fence45 Marrowby Lane

Tables

Homeowner requests

34 sample rows · 14 columns

Every repair or upkeep request an owner raises, from the report through the board's approval, the job, the vendor's invoice and the payment.

RequestWhat was reportedHomeKind of workStatusReportedVendor
VG-R-2111Irrigation timer reset after the storm230 Tallow Wren CourtLandscapingInvoicedSep 2, 2026Tansy Ridge Landscaping
VG-R-2112Cracked sidewalk panel by the mailboxes53 Marrowby LanePavingInvoicedSep 3, 2026Stepstone Paving
VG-R-2113Water stain under the pool house sink1126 Cinderglass WayPlumbingInvoicedSep 4, 2026Coppertap Plumbing
VG-R-2114Faded paint on the entrance monument57 Marrowby LaneFence and paintInvoicedSep 7, 2026Fenland Paint and Fence
VG-R-2115Streetlight flickering on Cinderglass Way1110 Cinderglass WayStreetlightsInvoicedSep 8, 2026Lumen Brook Electric

Homes

20 sample rows · 10 columns

Every home in the three communities, with its owner, how dues stand and the requests raised from it.

AddressCommunityOwnerOwner phoneOwner emailDuesMonthly dues
1102 Cinderglass WayQuarry GlenBarnaby Lindholm-Osei(864) 555-0158barnaby.lindholmosei@velvetmoorownersmail.netCurrent$340
1106 Cinderglass WayQuarry GlenHenrietta Vasquez-Okafor(864) 555-0160henrietta.vasquezokafor@velvetmoorownersmail.netCurrent$340
1110 Cinderglass WayQuarry GlenLeander Aspinall-Yilmaz(864) 555-0162leander.aspinallyilmaz@velvetmoorownersmail.netCurrent$340
1114 Cinderglass WayQuarry GlenMarielle Tegner-Adewale(864) 555-0164marielle.tegneradewale@velvetmoorownersmail.netPayment plan$340
1118 Cinderglass WayQuarry GlenCornelius Pettibone-Diallo(864) 555-0166cornelius.pettibonediallo@velvetmoorownersmail.netCurrent$340
1122 Cinderglass WayQuarry GlenAnneliese Roark-Mbeki(864) 555-0168anneliese.roarkmbeki@velvetmoorownersmail.netCurrent$340
1126 Cinderglass WayQuarry GlenFitzgerald Nakashima-Boyle(864) 555-0170fitzgerald.nakashimaboyle@velvetmoorownersmail.netLate$340
1130 Cinderglass WayQuarry GlenEvander Strickland-Amadi(864) 555-0178evander.stricklandamadi@velvetmoorownersmail.netCurrent$340
214 Tallow Wren CourtHeron PointePerpetua Hollingbery(864) 555-0140perpetua.hollingbery@velvetmoorownersmail.netCurrent$285
218 Tallow Wren CourtHeron PointeObadiah Mkhize-Frost(864) 555-0142obadiah.mkhizefrost@velvetmoorownersmail.netCurrent$285
222 Tallow Wren CourtHeron PointeClementine Arkwright-Sato(864) 555-0144clementine.arkwrightsato@velvetmoorownersmail.netLate$285
230 Tallow Wren CourtHeron PointeReuben Castellano-Wray(864) 555-0146reuben.castellanowray@velvetmoorownersmail.netCurrent$285

8 more rows

Vendors

7 sample rows · 7 columns

The trades the association hires, with proof of insurance and who to call at each.

VendorTradeInsurance runs outContactContact phoneJobs
Bluegill Pool and SpaPool and clubhouseMar 4, 2027Emeric Dunleavy-Park(864) 555-0123VG-R-2102, VG-R-2109, VG-R-2117
Coppertap PlumbingPlumbingJan 8, 2027Ansel Whitcombe-Rai(864) 555-0129VG-R-2104, VG-R-2113, VG-R-2122
Fenland Paint and FenceFence and paintApr 3, 2027Lucian Abara-Cotter(864) 555-0135VG-R-2106, VG-R-2114, VG-R-2120, VG-R-2124
Gablewick RoofingRoofing and guttersAug 21, 2027Hephzibah Okoro-Lindgren(864) 555-0126VG-R-2103, VG-R-2110, VG-R-2116, VG-R-2126
Lumen Brook ElectricStreetlightsJun 2, 2027Zinnia Vanterpool(864) 555-0132VG-R-2105, VG-R-2115, VG-R-2118, VG-R-2123
Stepstone PavingPavingDec 4, 2026Magdalena Strobel-Ito(864) 555-0138VG-R-2107, VG-R-2112, VG-R-2121, VG-R-2125
Tansy Ridge LandscapingLandscapingMay 3, 2027Ottoline Brackwell(864) 555-0120VG-R-2101, VG-R-2108, VG-R-2111, VG-R-2119, VG-R-2127

Views

Job calendar

Homeowner requests
October 2026
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1VG-R-2118
2
3
4
5
6
7
8
9VG-R-2119
10
11
12VG-R-2120
13VG-R-2121
14
15VG-R-2122
16
17
18
19VG-R-2123
20
21
22
23
24
25
26
27
28
29
30
31

Forms and booking

Log a request

Form
Log a requestWhat the office fills in when an owner phones or emails a repair request.
What number is the request filed under? *
Which home is it from? *
What kind of work is it? *LandscapingPool and clubhouseRoofing and guttersPlumbingStreetlightsFence and paintPaving
What did the owner say is wrong?
File the request

Dashboards

Upkeep and spending

Homeowner requests
Requests by status
  • Paid10
  • Invoiced5
  • Done3
  • Scheduled5
  • Approved4
  • Reported5
  • Declined2
Approved cost by kind of work
  • Landscaping$3,440
  • Pool and clubhouse$2,330
  • Roofing and gutters$5,220
  • Plumbing$1,310
  • Streetlights$1,640
  • Fence and paint$5,570
  • Paving$13,750
Approved cost by vendor$33,260

Also included

  • Job close-outChecklist
  • New owner welcomeChecklist
  • Request boardStage rules
  • Job finishedNotificationReminds the community manager to start the close-out once a vendor's job is marked done.

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