Appliance repair
Thornhollow Grove Appliance Repair · Appliance repair · Columbus, OH
Uma Engstrom is the dispatcher at Thornhollow Grove Appliance Repair, a four-van appliance repair company outside Columbus, and she uses it to walk each new homeowner from a first call or form to a first repair on the schedule.
Home servicesIntakeForms4 tables · 6 views · 1 form · 1 dimension set · 1 dashboard · 1 digest · 1 notification · 1 stage rule set · 1 agent
Use this templateRepair board
Repair requestsWasher shakes on spin — Kettleman
Dryer takes two cycles — Valdecasas
Refrigerator ice maker stopped — Harrowmoor
Microwave turntable stuck — Oyelaran
Dishwasher does not dry — Sandoval
Range or oven oven will not heat — Kettering
Refrigerator not cooling — Delamarter
Washer leaks from the door — Pemberlow
Dryer no heat — Strathcona
Dishwasher not draining — Lindgren
Washer will not drain — Rutherglen
Dryer loud squeal — Montaigne
Refrigerator water on the floor — Halloran
Dishwasher leaks at the door — Okonjo
Range or oven door will not latch — Wetherell
Dryer no heat — Kowalczyk
Washer will not drain — Lockridge
Refrigerator not cooling — Ashworth
Range or oven oven will not heat — Pennington
Dishwasher not draining — Mbeki
Washer shakes on spin — Draycott
Dryer takes two cycles — Eversholt
Dishwasher does not dry — Quennell
Tables
Repair requests
32 sample rows · 17 columnsEvery call, form and booking that asks for a repair, from the first contact through the quote to the visit and the finished job.
| Request | Ticket number | Homeowner | Phone | Appliance | Brand | |
|---|---|---|---|---|---|---|
| Refrigerator not cooling at night — Vandermolen | TG-4120 | Tobias Vandermolen-Reid | (614) 555-0119 | tobias.vandermolenreid@ohiomailbox-homes.net | Refrigerator | Brightwell |
| Microwave arcs inside — Brightmore | TG-4119 | Marisol Brightmore-Nkosi | (614) 555-0118 | marisol.brightmorenkosi@ohiomailbox-homes.net | Microwave | Harlan |
| Washer stuck on rinse — Castelnau | TG-4118 | Leopold Castelnau-Ebert | (614) 555-0117 | leopold.castelnauebert@ohiomailbox-homes.net | Washer | Pellam |
| Range or oven door will not latch — Wetherell | TG-4117 | Winifred Wetherell-Sato | (614) 555-0116 | winifred.wetherellsato@ohiomailbox-homes.net | Range or oven | Altamont |
| Washer shakes on spin — Kettleman | TG-4101 | Odalys Kettleman-Aboud | (614) 555-0100 | odalys.kettlemanaboud@ohiomailbox-homes.net | Washer | Harlan |
| Refrigerator ice maker stopped — Harrowmoor | TG-4103 | Zenobia Harrowmoor-Lin | (614) 555-0102 | zenobia.harrowmoorlin@ohiomailbox-homes.net | Refrigerator | Kestrel |
| Dishwasher does not dry — Sandoval | TG-4105 | Philippa Sandoval-Thorne | (614) 555-0104 | philippa.sandovalthorne@ohiomailbox-homes.net | Dishwasher | Altamont |
| Dishwasher leaks at the door — Okonjo | TG-4116 | Cornelius Okonjo-Pryce | (614) 555-0115 | cornelius.okonjopryce@ohiomailbox-homes.net | Dishwasher | Norvik |
| Dryer takes two cycles — Valdecasas | TG-4102 | Percival Valdecasas-Hurt | (614) 555-0101 | percival.valdecasashurt@ohiomailbox-homes.net | Dryer | Brightwell |
| Microwave turntable stuck — Oyelaran | TG-4104 | Lysander Oyelaran-Webb | (614) 555-0103 | lysander.oyelaranwebb@ohiomailbox-homes.net | Microwave | Norvik |
| Refrigerator water on the floor — Halloran | TG-4115 | Seraphine Halloran-Vu | (614) 555-0114 | seraphine.halloranvu@ohiomailbox-homes.net | Refrigerator | Kestrel |
| Range or oven oven will not heat — Kettering | TG-4106 | Caspian Kettering-Mensah | (614) 555-0105 | caspian.ketteringmensah@ohiomailbox-homes.net | Range or oven | Pellam |
Appliance kinds
6 sample rows · 3 columnsThe kinds of appliance the shop repairs, with the flat visit fee and how long a first visit usually takes.
| Appliance | Visit fee | Usual visit |
|---|---|---|
| Washer | $79 | 75 |
| Dryer | $79 | 60 |
| Refrigerator | $89 | 90 |
| Dishwasher | $79 | 75 |
| Range or oven | $89 | 90 |
| Microwave | $59 | 45 |
Service areas
6 sample rows · 2 columnsThe parts of town the shop drives to, with the travel fee added to each visit.
| Part of town | Travel fee |
|---|---|
| Maple Heights | $0 |
| Hollis Flats | $0 |
| Bramblecott Bend | $15 |
| Cardinal Ridge | $15 |
| Tansy Hollow Rise | $25 |
| Outer county | $40 |
Also included
- Repair board
- Booked visits for the week
- New repair requestTells the dispatcher a homeowner has asked for a repair so a quote can go out.
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